Watford Water: Prices, Contact, Water Quality Info - Selectra

Water dripping from an open tap next to Watford

If you just moved and have some Watford water questions, you will be able to find who handles the Watford water supply as well as wastewater services in the water information below. Additionally, we have tips on how to deal with Watford water hardness so that you can enjoy quality tap water in your home.


Watford Water Supplier

Watford Water is supplied by one water company, Affinity Water. Here are the contact details for your Watford water supplier:

Watford Water Supply Contact
Water Company Phone Number Opening Times
Metered Supply 0345 357 2401 Mon to Fri 8am to 6pm, Sat 8am to 2pm Unmetered Supply 0345 357 2402 Mon to Fri 8am to 6pm, Sat 8am to 2pm

Watford sewerage and wastewater is handled by Thames Water. Here are Watford sewerage and wastewater contact details:

Watford Wastewater Contact
Water Company Phone Number Opening Times
Thames Water 0800 316 9800 24/7/365

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Water Rates Watford

Water rates in Watford depend on whether your home has a water meter or not. You can find out very simply whether your Watford water rates are metered or not by taking a quick look at your water bill. Homes with a water meter will have a meter number listed on their water bills.

If you've just moved into your new home and don't have a bill, you can look outside your house or in the front garden for a water meter. Sometimes the meter may be located inside your house near the stop tap.

Homes that do not have a water meter won't, but they will have the rateable value of the home instead. The rateable value part of your Watford water rates will have already been determined by your local council in the 90s and will probably not have changed since then.

If you want to read more about water meters? check out Selectra's essential guide to water meters.

The average water rates Watford residents are being charged result in an average water bill of around £417 a year. This amount combines both water supply and sewerage costs.

If you want to save money on your water bill then our handy guide to water rates in the UK will give you some great tips & tricks to lower your water bill.

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Watford Water Hardness

Watford water's hard rating means that the hard water in your home will lead to scaling in kettles, sinks, dishwashers and loos. There are ways to mitigate hard water furring or scaling in Watford.

  1. Baths, sinks and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Do not overfill your kettle with water in, general. Make sure that you clean your kettle by half-filling and adding two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top off it off with dishwasher salt in the appropriate compartment.

Can you drink the water in Watford?

Yes! it is perfectly safe to drink tap water in Watford. Watford water meets very high standards to make the water safe to drink. It is not necessary to boil or filter before drinking The UK Drinking Water Inspectorate has scored Watford water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink.

If you notice a change in taste or smell of Watford water this may be due to one of the following reasons:

  1. Chlorination which is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse Watford water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Affinity Water.

Watford Water Problems

Watford water problems can include anything from a burst mains pipe, flooding to no water in your home. This is why you should make sure you know the correct information in order to contact the water provider regarding any water emergencies you may have in the future.

If you notice a water leak or flooding outside your Watford property, you need to do one of the following:

  1. If you are out and about, call or tweet Affinity Water
  2. If you are near a computer or tablet, go to the "report a leak" section of Affinity Water and fill out the online form.

Watford No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Affinity Water outage impacting Watford.

  1. Check the "In Your Area" sections of the Affinity Water website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open
  4. If you have no water, is it only no cold water? or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact Affinity Water for assistance.

Watford Water Discolouration

If the water in your home is discoloured, the issue might be a Affinity Water issue impacting Watford.

  1. Changes to the colour of the water in Watford may happen after a burst pipe has been repaired
  2. Or, Affinity Water could have been carrying out upgrade work on the pipes in Watford
  3. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear
  4. If there is no improvement after trying this, you can contact Affinity Water for assistance.

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