Bootle Water: Quality, Meters & Support
If you have just moved and have questions about the water in Bootle, you will be able to find out who handles the Bootle water supply and wastewater services in the information below. Additionally, we have tips on how to get in touch with your provider, and what steps you will need to take if you encounter a water issue.
Bootle Water Supplier
Bootle's Water is supplied by one water company, United Utilities. Here are the main Bootle water supplier contact details:
| Water Supplier | Phone Number | Opening Times |
|---|---|---|
| United Utilities | Metered - 0345 672 2888 / Non Metered - 0345 672 2999 | Mon-Fri 8am-8pm, Sat 8am-4pm |
Bootle's sewerage and wastewater is also handled by United Utilities.
| Water Supplier | Phone Number | Opening Times |
|---|---|---|
| United Utilities | 0345 672 3723 | 24/7 |
Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.
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Where does United Utilities Water come from?
More than two-thirds of the water in the United Utilities coverage area comes from the Cumbrian reservoirs of Haweswater and Thirlmere in the Lake District, from the Pennines or from Lake Vyrnwy in Wales. A quarter comes from rivers, such as the River Dee, and the rest is sourced from boreholes. The water from all of these sources go through a thorough filtering process before reaching your Bootle home to ensure its high quality and safety.
Water Rates Bootle
Your water rates in Bootle will vary depending on if your property has a water meter. You can find out whether your Bootle water rates are metered by taking a look at your water bill. Homes with metered Bootle water rates will have a meter number listed on their water bills which should match one on your water meter. Alternately if you have recently moved or don't have a bill available, a water meter could potentially be next to the water stop tap or located in the garden of the property.
Homes that are not metered won't have water rates, but they will have the rateable value of the home in its place. The rateable value part of your Bootle water rates will have been determined by the local council in the 90s and most likely will not have changed significantly since. This value was based on factors such as the size of the property and the area in which it is situated.
The average water rates Bootle water residents are being charged result in an average water bill of around £419 a year. This amount combines both sewerage costs and water supply.
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Bootle Water Hardness
Bootle water hardness is rated as soft. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in the United Utilities water supply area, Bootle picks up minerals, such as magnesium or calcium, on the way to your tap.
Bootle's water hardness rating means that the water in your home is unlikely to lead to scaling in kettles, sinks, dishwashers and loos. Additionally, your energy bills will be more efficient, your washing should be softer, and your appliances should last longer due to a lack of limescale build-up in comparison with hard water areas.
Can you drink the water in Bootle?
Yes! You can drink the water in Bootle. Bootle's water meets high standards making it safe to drink, in fact, the water quality of Bootle was scored at 99.96% in overall mean zonal compliance by the UK Drinking Water Inspectorate. This means that it is not necessary to filter, boil or otherwise alter Bootle's water to make it potable.
Sometimes the smell or taste of Bootle's water can change. In the majority of cases this is harmless, and may be due to one of the following reasons:
- Chlorination is a safe way to ensure hygiene throughout the pipe network.
- Seasonal changes can affect the way that your water smells or tastes as a result of seasonal variation in mineral values in the region's water.
- Plumbing can also contribute to the taste of the water in your household, adding metallic, salty or rubbery hints.
If you have questions about your water's taste, smell or appearance, you should not hesitate to contact United Utilities, who will provide further assistance.
Bootle Water Problems
Bootle's water problems can include anything from burst water mains to flooding or even having no water in your home. This is why it is important to know what to do and who to contact regarding water emergencies.
You should do one of the following if you notice flooding or a leak within the United Utilities coverage area or near your home:
- If you are out and about, call or tweet at United Utilities specifying the location and nature of the problem.
- If you are near a computer, go to the "Incident Check" or "Report a problem" section of the United Utilities website to follow their troubleshooting guide, or seek to make contact.
Bootle No Water
If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a United Utilities outage impacting Bootle.
- Check the "Diagnose, report and resolve" sections of the United Utilities website and follow their step-by-step guide to further understand or escalate the issue.
- Ask your neighbours whether they have the same issue as you.
- Check that your stop tap is open
If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company, seeing as the water supply to the property is still functional.
If there is no cold water, not even a trickle, contact United Utilities Water for assistance, as this indicates a supply issue.