Kendal Water: Your Meters, Supplier & Water Rates

If you have just moved and have a few Kendal water questions, you will be able to find out who handles the Kendal water supply as well as wastewater services in the information below. Additionally, we have tips on how to deal with water problems, and how to identify if you have a water meter in your home.

Kendal Water Supplier

Kendal's water is supplied by one water company, United Utilities. Here are the main Kendal water supplier contact details:

Kendal's sewerage and wastewater is also handled by United Utilities.

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

Where does United Utilities water come from?

More than two-thirds of the water supplied to Kendal comes from the reservoirs of Haweswater and Thirlmere in the Lake District, the Pennines or Lake Vyrnwy in Wales. A quarter comes from rivers, such as the River Dee, and the rest is sourced from boreholes. The water from all of these sources goes through a thorough filtering process before reaching your home to ensure its high quality.

Water Rates Kendal

The rates that apply to your home will depend on if you have a water meter. You can find out whether your water rates are metered or not by looking at your water bill. With many suppliers, the account number will start with UC for unmetered customers, and MC for metered customers. Additionally, homes with metered Kendal water rates will have a meter number listed on their water bills which should match one on your water meter. Having a water meter means that you need to give regular water readings to your supplier, and they will bill you according to your exact usage.

If you do not have a bill available to check this, you can also take a look around your property for a water meter. These would usually be located either next to the water stop tap (usually in the garage or kitchen), or outside in the garden.

Homes that are not metered won't have this, but they will have the rateable value of the home instead. The rateable value part of your Kendal water rates will have been determined by the local council in the 90s and most likely will not have changed significantly since. This value was based on factors such as the size of the property and the area in which it is situated to generate an estimated consumption value, which is then applied to your bill. If you feel that being billed for your exact usage rather than an estimated rateable value will be more beneficial for you, read through this simple water meters guide to learn about the pro's and cons of metering, and how you can get one installed.

The average water rates Kendal water residents are being charged result in an average water bill of around £419 a year. This amount combines both sewerage costs and water supply.

If you would like to learn more about how to get the most out of your water rates and start saving money on your bills, check out this simple water rates guide to take your first steps towards efficiency.

Kendal Water Hardness

Kendal water hardness is rated as soft. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in the United Utilities water supply area, Kendal picks up minerals, such as magnesium or calcium, on the way to your tap.

Kendal's water hardness rating means that the water in your home is unlikely to lead to scaling in kettles, sinks, dishwashers and toilets. Additionally, your energy bills will be more efficient, your washing should be softer, and your appliances should last longer due to a lack of limescale build-up, compared to hard water areas.

Can you drink the water in Kendal?

Yes! You can drink the water in Kendal without worry. Kendal's water meets high standards making it safe to drink, in fact, the water quality of Kendal was scored at 99.96% in overall mean zonal compliance by the UK Drinking Water Inspectorate. It is not necessary to filter, boil or otherwise alter Kendal's water to make it potable.

If you notice a change in taste or smell of Kendal Water this may be due to one of the following reasons:

1. Seasonal changes in water characteristics can infuse the water in Kendal with an earthy taste or smell.
2. Chlorination is added to the water system in safe volumes to purify your water and rid it of harmful bacterial presence.
3. Plumbing can also contribute to the taste of the water in your household, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact United Utilities, who will provide further assistance.

Kendal Water Problems

The water problems you could encounter in Kendal could include anything from burst water mains, failed supply or even flooding. This is why it is important to know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Kendal property, you need to do one of the following:

1. If you aren't at home, contact United Utilities on social media, or call their customer service team.
2. If you are near a computer, go to the "Incident Check" or "Report a problem" section of the United Utilities website to follow their troubleshooting guide, or seek to make contact.

Kendal No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a United Utilities outage impacting Kendal.

1. Ask your neighbours whether they have the same issue as you.
2. Check that your stop tap is open.
3. Check the "Diagnose, report and resolve" sections of the United Utilities website and follow their step-by-step guide to further understand or escalate the issue.

If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company, seeing as the water supply to the property is still functional.

If there is no cold water, not even a trickle, contact United Utilities Water for assistance, as this indicates a supply issue.