Dunfermline Water: Hardness, Rates & Supply Info

Dunfermline to the right of a blue bathtub

If you just moved and have some Dunfermline water questions, you will be able to find who handles the Dunfermline water supply as well as wastewater services in the information below. Additionally, we have information about Dunfermline water hardness so that you can enjoy quality tap water in your home.


Dunfermline Water Supplier

Dunfermline's water is supplied by one company, Scottish Water. Here is the main Dunfermline water supplier contact:

Dunfermline Water Supply Contact
Water Company Phone Number Opening Times
Scottish Water 0800 0778 778 24/7

Dunfermline sewerage and wastewater is also handled by Scottish Water, and shares the same contact number and availability.

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Water Rates Dunfermline

Water rates in Dunfermline will depend on whether your home has a water meter or not. You can easily find out whether your Dunfermline water rates are metered or not by looking at your water bill. Homes with metered Dunfermline water rates will show a meter number listed on their water bills.

Homes that are not metered will have a rateable value in place of water rates. The rateable value will have been determined by the local council in the 90s and will probably not have changed since then. This value was based on several factors such as property size, location, and availability of local services.

The average water rates Dunfermline residents are being charged result in an average water bill of around £369 a year. This amount combines both water supply and sewerage costs.

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Dunfermline Water Hardness

Dunfermline water hardness is rated as soft. While rainwater itself starts out as relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Scottish Water's supply area, water can pick up minerals, such as magnesium or calcium, on the way to your tap. Additionally, having soft water means that your water will be more efficient in tasks such as washing clothes, your appliances will last longer, and your energy bills will be more efficient in comparison with homes that have harder water

Can you drink the water in Dunfermline?

Yes! You can drink the water in Dunfermline. You can rest assured that Dunfermline water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Dunfermline tap water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter Dunfermline in any way to improve its quality or make it potable.

If you notice a change in taste or smell of Dunfermline water this may be due to one of the following reasons:

  1. Chlorination - a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes - in water characteristics can add water with an earthy smell or taste. This can be particularly evident over the autumn and winter months.
  3. Plumbing - can change the taste of your household water, adding metallic, salty or rubbery hints.

If you have concerns or questions about your water quality, you should not hesitate to contact Scottish Water.

Dunfermline Water Problems

Dunfermline water problems can include anything from burst water mains or flooding to no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Dunfermline property, you need to do one of the following:

  1. If you are out and about, call or tweet at Scottish Water.
  2. If you are near a computer, go to the "report a leak" section of the Scottish Water website and fill out the online form.

Dunfermline No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Scottish Water outage impacting Dunfermline.

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you. If your neighbours are experiencing the same problem, this indicates a Scottish Water supply issue or outage.
  3. Check that your stop tap is open.
  4. If you have no water, is it only no cold water, or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.

    If there is no cold water, not even a trickle, contact Scottish Water for assistance.

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