Livingston Water: Water Info and Contact Details - Selectra

Water flowing from an open tap next to Livingston

If you just moved and have some Livingston water questions, you will be able to find who handles the Livingston water supply as well as wastewater services in the information below. Additionally, we have information about Livingston's water hardness so that you can enjoy quality tap water in your home.


Livingston Water Supplier

Livingston water is supplied by Scottish Water. Here is the main Livingston water supplier contact:

Livingston Water Supply Contact
Water Company Phone Number Opening Times
Scottish Water 0800 0778 778 24/7

Livingston sewerage and wastewater is also handled by Scottish Water, and shares the same contact number and availability.

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Water Rates Livingston

Water rates in Livingston will depend on whether your home has a water meter or not. You can find out whether your water rates are metered by looking at your water bill. Homes that are metered will have a meter number listed on their water bills.

Homes that are not metered won't have this, but they will have the rateable value of the home instead. The rateable value part of your Livingston water rates will have been determined by the local council in the 90s and will probably not have changed significantly since then.

The Livingston water rates result in an average water bill of around £369 a year. This amount combines both water supply and sewerage costs.

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Livingston Water Hardness

Livingston water hardness is rated as soft. While rainwater itself starts out as relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Scottish Water's supply area, water can pick up minerals, such as magnesium or calcium, on the way to your tap. Having soft water means that your energy bills will be lower and your appliances will be more efficient in comparison with homes in a hard water area.

Can you drink the water in Livingston?

Yes! You can drink the water in Livingston. The UK Drinking Water Inspectorate has scored Livingston tap water quality a 99.96% in overall mean zonal compliance, meaning that your water exceeds quality guidlines, making it very safe to drink. It is not necessary to boil or filter Livingston tap water in any way in order to make it safe to drink.

If you notice a change in taste or smell of Livingston water this may be due to one of the following reasons:

  1. Chlorination - a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes - in water characteristics can add water with an earthy smell or taste.
  3. Plumbing - can change the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water quality, you should not hesitate to contact Scottish Water.

Livingston Water Problems

Livingston water problems can include anything from burst water mains, flooding or even to having no water in your home. This is why it is important to make sure that you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Livingston property, you need to do one of the following:

  1. If you are out and about, call or tweet at Scottish Water.
  2. If you are near a computer, go to the "report a leak" section of the Scottish Water website and fill out the online form.

Livingston No Water

If you have no water in your home, you need to find out if the issue is to do with a Scottish Water outage impacting Livingston, or if the fault is with your home plumbing.

  1. Check the "In Your Area" sections of the Scottish Water website to see if there are any known or existing issues.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open
  4. If you have no water, is it only no cold water, or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact Scottish Water for assistance.

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