Perth Water: Supplier, Contact Details, and Info

Just moved or have some Perth water questions? In this guide, you will be able to find out who handles the Perth water supply as well as wastewater services. Additionally, we have information about Perth water hardness, its qualities and where your water comes from, so that you can enjoy quality tap water in your home.

Perth Water Supplier

Perth water is supplied by one company, Scottish Water. Here is the main Perth water supplier contact:

Perth Water Supply Contact
Water Company Phone Number Opening Times
Scottish Water 0800 077 8778 24/7

Perth sewerage and wastewater is also handled by Scottish Water, and shares the same contact number and availability.

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Where does Perths water come from?

Scottish Water provides water from various sources, stretching from lochs, reservoirs, rivers and streams. These are all classified as ground-water sources, and rely on regular rainfall to refill their supplies. The water that reaches your home will always go through a rigorous cleansing process to ensure its safety.

Water Rates Perth

Water rates in Perth will vary depending on whether your home has a water meter or not. You can easily find out whether your property is metered by taking a look at your water bill. Homes with metered Perth rates will have a meter number listed on their water bills which will also correspond to the number on the physical meter. If you do not have a bill to hand or have recently moved in, you can also take a look around your property to help to look for a water meter. This is often located either outside in the garden or next to the water stop tap.

Homes that are not metered won't have water rates, but they will have the rateable value of the home in their place. The rateable value part of your Perth water rates will have been determined by the local council in the 90s and is unlikely to have changed significantly since then. This rate is subject to review every 5 years and takes into consideration factors such as property size, and the availability of local supplies.

The average water rates Perth residents are being charged result in an average water bill of around £369 a year. This amount combines both water supply and sewerage costs.

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Perth Water Hardness

Perth water hardness is rated as soft. While rainwater itself is relatively soft, water hardness can change as it progresses through the water cycle. Due to the way water filters through rocks in Scottish Water's supply area, the water can pick up minerals, such as magnesium or calcium, on the way to your tap. Having a soft water rating means that your water will be more effective at tasks such as washing clothes or dishes and your energy bills will be more efficient in comparison to homes in harder water areas.

Can you drink the water in Perth?

Yes! You can drink the water in Perth. The UK Drinking Water Inspectorate given Perth tap water a quality score of 99.96% in overall mean zonal compliance. This means that your water is safe to drink, and it is not necessary to filter or boil Perth tap water to make it potable.

Mild changes in your waters odour, taste or quality can occur for various reasons, the majority of them being harmless. Here are a few examples of such instances:

  1. Chlorination - helps to maintain a hygienic water pipe system, and is harmless to health.
  2. Plumbing - can change the taste of your household water, adding metallic, salty or rubbery hints. This can be particularly noticable if moving between an older and newer build property
  3. Seasonal changes - in water characteristics can add water with an earthy smell or taste, particularly in the autumn and winter seasons.

If you have further questions about your water quality you should not hesitate to contact Scottish Water.

Perth Water Problems

Water problems in Perth could include anything ranging from flooding, burst water mains or even having no water supply in your home. This is why it is important to make sure you know what to do and who to contact if you have an emergency.

If you notice a water leak or flooding outside your Perth property, you should do one of the following:

  1. If you are out and about, call or tweet at Scottish Water, specifying the time that you noticed the problem and its location
  2. If can get to a computer go to the "report a leak" section of the Scottish Water website and fill out the online form. If you feel that the leak is excessive or dangerous, you should contact them on an emergency line as soon as possible.

Perth No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or if it is a Scottish Water outage impacting Perth.

  1. Check that your stop tap is open. If this is in the closed position, this would prevent water from flowing to your taps
  2. Check the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water. This section will indicate any ongoing repairs or previously reported issues and their area of effect.
  3. Ask your neighbours whether they have the same issue as you. If they don't, then this is probably something specific to your property rather than a Scottish Water outage.
  4. If you have no water, is it only no cold water, or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact Scottish Water for assistance.

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