Petersfield Water: Suppliers, Contact & Hardness

Have you recently moved to Petersfield and would like to find out more about your water supply? In this simple guide you will be able to find out who handles your Petersfield water supply and wastewater services along with tips on how water hardness in Petersfield will affect you, and how you can get in touch with your service providers.

Petersfield Water Supplier

Petersfield water is supplied by one water company, South East Water. Here are the contact details for your Petersfield water supplier:

Petersfield sewerage and wastewater is handled by the Southern Water. Here are Petersfield sewerage and wastewater contact details:

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

Where does Petersfield water come from?

Two-thirds of the water that South East Water provides comes from underground aquifers, while the remaining third comes from a combination of reservoirs and rivers. The source of your water can change throughout the year; for example in periods of low rainfall as the surface water supply lessens, South East Water will draw from the underground aquifer supply until further rain can replenish the surface water sources. The water quality from all of these sources is closely monitored at all times to ensure its quality.

Water Rates Petersfield

The type of water rates that apply to your Petersfield home will vary depending on you have a water meter or not. You can find out which you have by taking a look at a water bill. Homes that have metered water rates will display a meter number, or the account number will start with UC for unmetered customers or MC for metered customers.

If you don't have a bill available, you can check your home to see if you can find a water meter. These would be located either in a small box in the ground in your garden or in the vicinity of the water stop tap. If you have a water meter, it is important that you give your water provider water meter readings. Your provider will bill you according to your usage, and so failing to provide this data means that they will give you estimated bills. Submitting a meter reading is very simple, and can be done either via their website, your account, by giving them a call, or via their app.

Homes that are not metered will have a rateable value of the home instead. The rateable value takes into account factors such as property size, location, and the availability of local services to create a usage value that is then applied to your bill.

The average water rates Petersfield water residents are being charged result in an average water bill of around £418 a year. This amount combines both water supply and sewerage costs.

Our water meter and water rates guides will also help you to get started in learning more about how meters and rates will affect your day-to-day lives.

Petersfield Water Hardness

Petersfield's water hardness is rated as medium water. The hardness rating of water varies from area to area and is based on the mineral values contained within the water. The more minerals that are within the water, the harder it will be, and the less effective it will be for use in homes. Petersfield water's hardness rating means that though you should not see significant adverse effects due to water hardness, it will be beneficial to take steps to lessen the likelihood of limescale accumulation and the deterioration of appliances. Here are a few examples of what you can do:

1. Clothing - Liquid detergents should be used over powder detergents. You should also clean your washing machine by adding baking soda and white vinegar directly into the drum and setting it to a hot wash. Wipe down the drum thoroughly afterwards.
2. Kettles - Do not overfill your kettle. Clean your kettle by half-filling and adding two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
3. Baths, sinks and toilets - Clean these areas with an acidic sanitizer. This will help to reduce and slow the accumulation of limescale deposits.
4. Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top it off with dishwasher salt in the appropriate compartment.

Can you drink the water in Petersfield?

Yes! Petersfield's' water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Petersfield water quality at 99.96% in overall mean zonal compliance, meaning that your water meets all legal requirements, and it is not necessary to boil or filter Petersfield water to make it potable.

If your waters taste or smell has changed, this may be due to one of the following reasons:

1. Plumbing such as pipe or taps repairs and replacements can contribute to the taste of your household water, adding metallic, salty or rubbery hints.
2. Chlorination helps to minimize the presence of harmful natural contaminants such as bacteria, and poses no risk to health.
3. Seasonal changes in water characteristics can infuse Petersfield water with an earthy smell or taste. As the source of your water changes throughout the year, so too will it's mineral composition, affecting its taste.

If you have concerns about your water's taste, smell or appearance, you should contact South East Water, who will assist you further.

Petersfield Water Problems

Petersfield water problems can include anything from burst water pipes or flooding to having no water supply in your home. If you notice a water leak or flooding outside your Petersfield property, you need to do one of the following:

1. If you are near a computer, go to the "Contact Us" section of the South East Water website or Southern Water website for sewerage, and either call them or request a callback.
2. If you are out and about, call or message South East Water on social media (Twitter, Instagram, Facebook).

Petersfield Water Discolouration

If the water in your home is discoloured, the issue might be a South East Water issue impacting Petersfield.

1. South East Water could have been carrying out upgrade work on the pipes in Petersfield.
2. Changes to the colour of the water in Petersfield may happen after a burst pipe has been repaired.
3. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear.

If there is no improvement after trying this, you can contact South East Water for assistance.

Petersfield No Water

If you have no water in your home, before calling you need to find out if the issue is to do with your home plumbing or a South East Water outage impacting Petersfield.

1. Check the "Contact Us" or "Report problems" sections of the South East Water website for any information explaining why you have no water, and the expected time of service resumption.
2. Ask your neighbours whether they have the same issue as you. If they don't, this suggests the problem relates to your homes plumbing, and you may need to contact a plumber.
3. Check that your stop tap is open. If this is in the closed position, turning it to the open position should allow water flow to resume.

If you have no water, is it only no cold water or no hot water? If you have no hot water but have cold water still, the issue will be with your home plumbing and not the water company.

If there is no cold water, not even a trickle, contact South East Water for assistance.