Selectra woman

Moving home? We can help you sort out your home bills.


Aberystwyth Water: Supplier, Hardness & Tips

Looking to find out more about Aberystwyth water? Then you have come to the right place! In this guide, you will find out who handles the Aberystwyth water supply and wastewater services, how to deal with Aberystwyth's water hardness and other handy tips so that you can enjoy quality tap water in your home.

Aberystwyth Water Supplier

Aberystwyth water is supplied by one water company, Dwr Cymru Welsh Water. Here are the contact details for your Aberystwyth water supplier:

Aberystwyth Water Supply Contact
Water Company Phone Number Opening Times
Dwr Cymru Welsh Water 0800 052 0145 Mon-Fri 8am-6pm

Aberystwyth sewerage and wastewater is handled by the same company, Dwr Cymru Welsh Water. Here are Aberystwyth sewerage and wastewater contact details:

Aberystwyth Wastewater Contact
Water Company Phone Number Opening Times
Dwr Cymru Welsh Water 0800 085 3968 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

Selectra manSelectra blue

Moving to Aberystwyth? Call Selectra — Set up your Bills.

Speak with the Selectra Team for free. Sort out all your bills in one call today.

012 1368 0249 or
Selectra manSelectra blue

Save money on your home bills with Selectra

Selectra is currently closed. You can leave your phone number and get a free callback.


Where does Aberystwyth water come from?

The vast majority of Dwr Cymru Welsh Waters supply comes from surface water sources such as reservoirs or rivers, which is supplemented in times of drought with groundwater sources such as aquifers or boreholes. The water from all of these water sources goes through cleansing and filtration processes to ensure its quality and safety before reaching your home.

Water Rates Aberystwyth

Your home will have either metered or unmetered rates. If you have metered rates, your water bill should display a meter number. If you can't see this, the account number may start with MC for Metered Customer or UC for Unmetered Customer.

No water bill? You may be able to find a water meter by searching around your property. These would be located either near the stop tap in the kitchen or garage or in the garden within a small box set into the ground. If your property has a water meter, you must provide regular meter readings so that your water supplier can accurately bill you. Without these, your bill may be inaccurate.

Homes that are not metered will have a rateable value instead. This is based on several factors, such as property size and the availability of local services. This data is then used to create an estimated consumption value of your home, which is then used to generate your bill.

The average water rates Aberystwyth residents are being charged result in an average water bill of around £419 per year. This amount combines both water supply and sewerage costs.

Our guide to water rates will give you some great tips on how to get started saving on your water bill. Still uncertain if a water meter is right for your home? Selectra's guide to water meters will help you learn more about how water meters work, and if they are the right choice for you.

Selectra manSelectra blue

Expensive Aberystwyth Water bills? Call Selectra to Save.

Speak with the Selectra team to save on other home bills. Don't let water ruin your budget.

012 1368 0249 or
Selectra manSelectra blue

Save money on your home bills with Selectra

Selectra is currently closed. You can leave your phone number and get a free callback.


Aberystwyth Water Hardness

Aberystwyth water hardness is rated as medium. While rainwater itself is soft, water hardness changes as it progresses through the water cycle and picks up minerals. Generally, the more minerals such as calcium or magnesium your water has, the harder it will be rates, and the less effective it will be for household usage. Having water of medium rating means that you may see mild limescale accumulation on appliances such as sinks and taps. It would be beneficial to use cleaning products that focus on water softening qualities for washing, and to use acidic sanitisers to combat limescale accumulation.

Can you drink the water in Aberystwyth?

Yes! You can rest assured that Aberystwyth's water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Aberystwyth's water quality a great 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter your water to make it potable.

If you notice a change in taste or smell of Aberystwyth's water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network. This helps to eliminate any potentially harmful bacteria within the system.
  2. Plumbing such as pipe or tap repairs can contribute to the taste of your household water, adding metallic, salty or rubbery hints.
  3. Seasonal changes in water characteristics can infuse Aberystwyth's water with an earthy smell or taste.

If you feel that your water may no longer be safe to drink, you should not hesitate to contact Dwr Cymru Welsh Water.

Aberystwyth Water Problems

Aberystwyth water problems can come in many forms, including anything from burst water pipes or flooding to having no water supply in your home. If you are uncertain about what you would do in such an event, read on.

If you notice a water leak or flooding outside your Aberystwyth property, you need to do one of the following:

  1. If you are out and about, call or message Dwr Cymru Welsh Water on Twitter, Instagram, or Facebook.
  2. If you are near a computer, go to the "In your area" section of the Dwr Cymru Welsh Waters website, or alternately reach out to them via the "Report an issue" page, live chat or telephone.

Aberystwyth No Water

If you have no water in your home, before calling your supplier you need to find out if the issue is caused by your plumbing or if it is due to a supplier outage impacting Aberystwyth.

  1. Check the FAQ or "Report an issue" section of the Dwr Cymru Welsh Water website.
  2. Check that your stop tap is open. If this is closed, turning it to the open position should allow water to flow. If after opening it, it still doesn't flow, contact your supplier.
  3. Ask your neighbours whether they have the same issue as you. If they do, then there may be a supplier outage.
  4. If you have no water is it only no cold water or no hot water. If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.

    If there is no cold water, not even a trickle, contact Dwr Cymru Welsh Water for assistance.

Updated on

The services and products mentioned on this website may only represent a small selection of the options available to you. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide.