Gorseinon Water: Supplier, Meters & Info

Uncertain about your Gorseinon water supply? This simple guide will cover everything you need to get started If you are unsure who your water services are provided by if you have water meters, or how to troubleshoot water problems read on to find out along with other handy tips.

Gorseinon Water Supplier

Gorseinon water is supplied by one water company, Dwr Cymru Welsh Water. Here are the contact details for your Gorseinon water supplier:

Gorseinon sewerage and wastewater is handled by the same company, Dwr Cymru Welsh Water. Here are Gorseinon sewerage and wastewater contact details:

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

Where does Gorseinon water come from?

The vast majority of Dwr Cymru Welsh Waters supply comes from surface water sources such as reservoirs or rivers, which is supplemented in times of drought with groundwater sources such as aquifers or boreholes. The water from all of these water sources goes through cleansing and filtration processes to ensure its quality and safety before reaching your home.

Water Rates Gorseinon

The type of water rates that apply to your Gorseinon home will vary depending on you have a water meter. The simplest way to find out which applies to you is by taking a look at a water bill. Homes that have metered water rates will display a meter number, or the account number will start with UC for unmetered customers or MC for metered customers.

Alternately if you don't have a bill available, you can check around your home to see if you can find a water meter. These would be located either in a small box in the ground in your garden or the vicinity of the water stop tap. If you find a water meter in either of these locations, then your home will have metered rates.

If you have a water meter, it is very important that you give your water provider regular water meter readings. Your provider will bill you according to your exact usage, and so failing to provide this data could mean that they will give you higher estimated bills. Submitting a meter reading is very simple, and can be done either via their website, your account, by giving them a call, or via their app.

Homes that are not metered will have a rateable value of the home instead. The rateable value takes into account factors such as property size, location, and the availability of local services to create a usage value that is then applied to your bill.

The average water rates Gorseinon water residents are being charged result in an average water bill of around £419 a year. This amount combines both water supply and sewerage costs.

If you are interested in learning more about water meters or water rates, then our water meter and water rates guides will help you to get started.

Gorseinon Water Hardness

Gorseinon water hardness is rated as soft. While rainwater itself is soft, water hardness changes as it advances through the water cycle. Due to the way water filters through rocks in Dwr Cymru Welsh Water's supply area, Gorseinon water picks up minerals, such as magnesium or calcium, on the way to your tap.

Soft water means that your laundry will be softer, your energy bills lower, and appliances will last longer as there will be less build-up of limescale in comparison to homes in hard water areas.

Can you drink the water in Gorseinon?

Yes! You can drink the water in Gorseinon. The UK Drinking Water Inspectorate has scored Gorseinon's water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter Gorseinon's water to make it potable.

If you notice a change in taste or smell of Gorseinon's water this may be due to one of the following reasons:

1. Seasonal changes in water characteristics can infuse Gorseinon's water with an earthy smell or taste.
2. Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints. Repairs on water pipes or taps for example may cause this.
3. Chlorination helps to keep the pipe network clean, but can subtly influence your waters taste.

If you feel that your water's quality has deteriorated or may no longer be safe to drink, you should not hesitate to contact Dwr Cymru Welsh Water.

Gorseinon Water Problems

Gorseinon water problems can include anything from a burst water main or flooding to no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Gorseinon property, you need to do one of the following:

1. If you are near a computer, go to the "In your area" section of the Dwr Cymru Welsh Waters website, or alternately reach out to them via the "Report an issue" page, live chat or telephone.
2. If you are out and about, call or message Dwr Cymru Welsh Water on Twitter, Instagram, or Facebook.

Gorseinon No Water

If you have no water in your home, you need to find out if the issue is to do with your homes plumbing, or if it is a Dwr Cymru Welsh Water outage impacting Gorseinon.

1. Check the FAQ or "Report an issue" section of the Dwr Cymru Welsh Water website.
2. Ask your neighbours whether they have the same issue as you. If they do, then there may be a supplier outage.
3. Check that your stop tap is open. If this is closed, turning it to the open position should allow water to flow. If after opening it, it still doesn't flow, contact your supplier.

If you have no water is it only no cold water or no hot water. If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.

If there is no cold water, not even a trickle, contact Dwr Cymru Welsh Water for assistance.