Bilston Water: Contact, Rates, Water Hardness Information
Have you just moved and have some Bilston water questions? You will be able to find who handles the Bilston water supply as well as wastewater services in the water information below. Additionally, we have tips on how to deal with Bilston water hardness so that you can enjoy quality tap water in your home.
Bilston Water Supplier
Bilston Water is supplied by one water company, Severn Trent Water. Here are the contact details for your Bilston water supplier:
South Staffordshire Water Team | Phone Number | Opening Times |
---|---|---|
South Staffordshire Water Bill Queries | 0345 607 0456 | Monday to Friday 8am to 6pm |
Water Supply and Sewerage Emergencies | 0800 389 1011 | 24/7 |
Bilston sewerage and wastewater is handled by a different company, Severn Trent. Here are Bilston sewerage and wastewater contact details:
Water Company | Phone Number | Opening Times |
---|---|---|
Severn Trent Water | 0345 124 2424 | 24/7/365 |
Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.
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Water Rates Bilston
Water rates in Bilston depend on whether your home has a water meter or not. You can easily find out whether your Bilston water rates are metered or not by looking at your water bill. Homes with metered Bilston water rates will have a meter number listed on their water bills.
Homes that are not metered won't, but they will have the rateable value of the home instead. The rateable value part of your Bilston water rates will have been determined by the local council in the 90s and will probably not have changed much since then.
If you've just moved in or you don't have a bill handy, you can look outside your house or in the front garden for a meter. Sometimes the meter may be located inside your house near to the stop tap.
If you want to read more about water meters? check out Selectra's essential guide to water meters.
The average water rates Bilston residents are being charged result in an average water bill of around £369 a year. This amount combines both water supply and sewerage costs, and is lower than the UK average if £408.
If you want to save money on your water bill then our handy guide to water rates in the UK will give you some great tips & tricks to lower your water bill.
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Speak with the Selectra team to save on other home bills. Don't let water ruin your budget.
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Bilston Water Hardness
Bilston water's medium rating means that the hard water in your home contains fewer than 200ppm of hard water minerals like calcium and magnesium which contribute to hard water. These minerals will also affect the taste of your water and lead to some limescale build-up.
- Baths, sinks and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
- Washing - from laundry to dishes and even yourself, moderately hard water is less effective at cleaning and reacts differently to softened water. It may even cause dry or irritated skin and lead to damaged hair.
- Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top off it off with dishwasher salt in the appropriate compartment.
Can you drink the water in Bilston?
Yes! you can drink the water in Bilston. Bilston water meets the highest standards to make the water safe to drink. The UK Drinking Water Inspectorate has scored Bilston water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter Bilston water to make it potable.
If you notice a change in taste or smell of Bilston water this may be due to one of the following reasons:
- Chlorination which is a safe way to ensure hygiene throughout the pipe network.
- Seasonal changes can infuse Bilston water with an earthy smell or taste.
- Plumbing can also contribute to the taste of your household water, adding metallic, salty or rubbery hints.
If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Severn Trent Water.
Bilston Water Problems
Bilston water problems can include anything from a burst water main or flooding to no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.
If you notice a water leak or flooding outside your Bilston property, you need to do one of the following:
- If you are out and about, call or tweet South Staffordshire Water
- If you are near a computer, go to the "report a leak" section of South Staffordshire Water and fill out the online form.
Bilston No Water
If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a South Staffordshire Water outage impacting Bilston.
- Check the "In Your Area" sections of the South Staffordshire Water website for any information explaining why you have no water.
- Ask your neighbours whether they have the same issue as you.
- Check that your stop tap is open
If you have no water is it only no cold water or no hot water. If you have cold water but no hot water, the issue will be with your home plumbing and not the water company
If there is no cold water, not even a trickle, contact South Staffordshire Water for assistance.
Bilston Water Discolouration
If the water in your home is discoloured, the issue might be a South Staffordshire Water issue impacting Bilston.
- Changes to the colour of the water in Bilston may happen after a burst pipe has been repaired
- Or, South Staffordshire Water could have been carrying out upgrade work on the pipes in Bilston
- Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear
If there is no improvement after trying this, you can contact South Staffordshire Water for assistance.