Willenhall Water: Contact, Rates, Water Hardness Info - Selectra

Water drops from a blue tap next to Willenhall

Have you just moved and have some Willenhall water questions? You will be able to find who handles the Willenhall water supply as well as wastewater services in the water information below. Additionally, we have tips on how to deal with Willenhall water hardness so that you can enjoy quality tap water in your home.


Willenhall Water Supplier

Willenhall Water is supplied by one water company, Severn Trent Water. Here are the contact details for your Willenhall water supplier:

Willenhall Water Supplier Contact
Severn Trent Water Team Phone Number Opening Times
Severn Trent Water Bill Queries 03457 500 500 Mond to Fri 8am-8pm, Sat 8am-6pm
Water Supply and Sewerage Emergencies 0800 783 4444 24/7

Willenhall sewerage and wastewater is handled by the same company. Here are Willenhall sewerage and wastewater contact details:

Willenhall Wastewater Contact
Water Company Phone Number Opening Times
Severn Trent Water 0345 124 2424 24/7/365

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Water Rates Willenhall

The rates you pay for your water depend on whether your home has a water meter or not. You can find out whether your Willenhall water rates are metered or not by looking at your water bill. Homes with metered Willenhall water rates will have a meter number listed on their water bills.

If you've just moved in or you don't have a bill handy, you can look around your house or in the front garden for a meter. Sometimes the meter can be located inside your house near to the stop tap.

Homes that aren't metered will have the rateable value of the home instead of this. The rateable value part of your Willenhall water rates will have been determined by the local council in the 90s and unlikely to have changed significantly since then.

If you want to read more about water meters check out Selectra's essential guide to water meters.

The average water rates Willenhall residents are being charged result in an average water bill of around £369 a year. This amount combines both sewerage costs and water supply.

If you want to save some money on your water bill then this useful guide to water rates in the UK will give you some great tips & tricks to help lower your water bill.

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Willenhall Water Hardness

Willenhall water hardness is rated as soft water. Soft water means that your laundry should be softer after washing, your energy bills lower, and appliances will last longer as there will be less build-up of limescale.

Soft water means that your laundry should be softer after washing, your energy bills lower, and appliances will last longer as there will be less build-up of limescale.

Can you drink the water in Willenhall?

Yes! you can drink the water in Willenhall. It is not necessary to boil or filter Willenhall water to make it potable. Willenhall water meets the highest standards to make the water safe to drink. The UK Drinking Water Inspectorate has scored Willenhall water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink.

If you notice a change in taste or smell of Willenhall water this may be due to one of the following reasons:

  1. Chlorination which is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse Willenhall water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Severn Trent Water.

Willenhall Water Problems

Willenhall water problems can include anything from flooding in your local area, a burst water pipe or no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Willenhall property, you need to do one of the following:

  1. If you are out and about, call or tweet Severn Trent Water
  2. If you are near a computer, go to the "report a leak" section of Severn Trent Water and fill out the online form.

Willenhall No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Severn Trent Water outage impacting Willenhall.

  1. Check the "In Your Area" sections of the Severn Trent Water website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open
  4. If you have no water is it only no cold water or no hot water. If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact Severn Trent Water for assistance.

Willenhall Water Discolouration

If the water in your home is discoloured, the issue might be a Severn Trent Water issue impacting Willenhall.

  1. Changes to the colour of the water in Willenhall may happen after a burst pipe has been repaired
  2. Or, Severn Trent Water could have been carrying out upgrade work on the pipes in Willenhall
  3. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear
  4. If there is no improvement after trying this, you can contact Severn Trent Water for assistance.

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