Keighley Water: Hardness, Supply info & Contact - Selectra

Water flowing from an open tap next to Keighley

Have you have just recently moved and you're not 100% sure how water works in Keighley, you will be able to find who takes care of the Keighley water supply as well as wastewater and sewerage services in the water information below. Furthermore, we have some helpful tips on how to deal with Keighley water hardness so that you can enjoy quality tap water in your home.


Keighley Water Supplier

Keighley Water is supplied by one water company, Yorkshire Water. Here are the contact details for your Keighley water supplier:

Keighley Water Supply Contact
Water Company Phone Number Opening Times
Yorkshire Water 0345 124 2424 Mon-Fri 8am-6pm, Sat 9am-5pm

Keighley sewerage and wastewater is handled by the same company. Here are Keighley sewerage and wastewater contact details:

Keighley Wastewater Contact
Water Company Phone Number Opening Times
Yorkshire Water 0345 124 2424 24/7/365

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Water Rates Keighley

The rates you pay for your water depend on whether your home has a water mete or not. You can find out whether your Keighley water rates are metered or not by looking at your water bill. Homes with metered Keighley water rates will have a meter number listed on their water bills.

If you've just moved in or you don't have a bill handy, you can look around your house or in the front garden for a meter. Sometimes the meter can be located inside your house near to the stop tap.

Homes that aren't metered will have the rateable value of the home instead of this. The rateable value part of your Keighley water rates will have been determined by the local council in the 90s and unlikely to have changed significantly since then.

If you want to read more about water meters check out Selectra's essential guide to water meters.

The average water rates Keighley residents are being charged result in an average water bill of around £417 a year. This amount combines both sewerage costs and water supply.

If you want to save some money on your water bill then this useful guide to water rates in the UK will give you some great tips & tricks to help lower your water bill.

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Keighley Water Hardness

Keighley water hardness is rated as soft water. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Keighley Water's supply area, Keighley water picks up minerals, such as magnesium or calcium, on the way to your tap.

Soft water means that your laundry should be softer after washing, your energy bills lower, and appliances will last longer as there will be less build-up of limescale.

Can you drink the water in Keighley?

Yes! you can drink the water in Keighley. It is not necessary to boil or filter Keighley water to make it potable. Keighley water meets the highest standards to make the water safe to drink. The UK Drinking Water Inspectorate has scored Keighley water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink.

If you notice a change in taste or smell of Keighley water this may be due to one of the following reasons:

  1. Chlorination which is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse Keighley water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Yorkshire Water.

Keighley Water Problems

Keighley water problems can include anything from a burst water main or flooding to no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Keighley property, you need to do one of the following:

  1. If you are out and about, call or tweet Yorkshire Water
  2. If you are near a computer, go to the "report a leak" section of Yorkshire Water and fill out the online form.

Keighley No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Yorkshire Water outage impacting Keighley.

  1. Check the "In Your Area" sections of the Yorkshire Water website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open
  4. If you have no water is it only no cold water or no hot water. If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact Yorkshire Water for assistance.

Keighley Water Discolouration

If the water in your home is discoloured, the issue might be a Yorkshire Water issue impacting Keighley.

  1. Changes to the colour of the water in Keighley may happen after a burst pipe has been repaired
  2. Or, Yorkshire Water could have been carrying out upgrade work on the pipes in Keighley
  3. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear
  4. If there is no improvement after trying this, you can contact Yorkshire Water for assistance.

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