Swallownest Water: Problems, Suppliers & Hardness

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Looking to find out more about your Swallownest water supply or have recently moved home? Then look no further! In this guide, we will cover who your Swallownest water and wastewater suppliers are, what your areas water hardness will mean for you, and what to do if you encounter water problems.

Swallownest Water Supplier

Swallownest water is supplied by one water company, Yorkshire Water. Here are the main Swallownest water supplier contact details:

Swallownest Water Supply Contact
Water Company Phone Number Opening Times
Yorkshire Water 0345 124 2424 Mon-Fri 8am-6pm, Sat 9am-5pm

Swallownest sewerage and wastewater is also handled by Yorkshire Water.

Swallownest Wastewater and Sewage Contact
Water Company Phone Number Opening Times
Yorkshire Water 0345 124 2424 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does Yorkshire Water come from?

Most of the water that Yorkshire Water supplies to the domestic market comes from surface-water sources such as reservoirs, rivers and streams, as well as from boreholes. No matter which source your water has come from, Yorkshire Water carries out extensive testing to ensure its safety before reaching your home.

Water Rates Swallownest

Homes in the UK generally only have two forms of water rates: metered and unmetered. The easiest way you can find out which you have is to take a look at your water bill. If you can see a meter number on your water bill, this means that you will have metered water rates. If you don't see this number, Check your account number. If this starts with MC, you are a metered customer or UC for an unmetered customer.

If you don't have access to a bill, you can check around your property for a water meter. This should be either next to the stop tap in the kitchen or garage, or in the garden within a small box set into the ground. If you find a water meter then you will have metered rates, and you must provide regular meter readings so that your water supplier can accurately bill you.

Homes that don't have a water meter will have a rateable value instead. The rateable value is essentially an estimated water consumption value, based on factors such as property size, location etc, on which your bill is based.

The average water rates Swallownest residents are being charged result in an average water bill of around £491 per year. This amount combines both water supply and sewerage costs.

If you don't like the sound of having an estimated water bill, then our guide to water meters will help you learn more about your options, and if a water meter is the right fit for your home. Alternately, if you are just looking to understand how water rates work a little more, then this guide to water rates will get you going.

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Swallownest Water Hardness

Water hardness is a measurement of the value of dissolved minerals present within an areas water supply. The higher the value of minerals such as magnesium and calcium within your water, the harder the rating will be, and the less effective it will be for domestic use. The good news for you is that Swallownest's water hardness rating is soft. This means that your home will be less prone to limescale accumulation, your appliances will be more efficient, and your energy bills can be lower than homes in hard water areas.

Can you drink the water in Swallownest?

Definitely! As with the vast majority of the UK, Swallownest water meets very high standards. It is unnecessary to purchase bottled water or to boil your water to make it potable. The UK Drinking Water Inspectorate has scored Swallownest water quality at 99.96% in overall mean zonal compliance, meaning that all legal and safety guidelines have been met.

If you notice a slight difference in taste or smell of Swallownest water this may be due to one of the following reasons:

  1. Chlorination is used to safely eliminate harmfull bacterial build-ups in your water.
  2. Plumbing such as a water pipe replacement or tap repairs can also contribute to the taste of your household water, adding metallic, salty or rubbery hints.
  3. Seasonal changes can give water with an earthy smell or taste. As the source of your water can change throughout the year, so too can its mineral composition, which will influence the flavour of your water.

If you have further concerns about your water, you should contact Yorkshire Water, who will talk you through what's happening.

Swallownest Water Problems

Swallownest water problems can include anything from burst water pipes or flooding to having no water supply in your home. If you notice a water leak or flooding outside your Swallownest property, you need to do one of the following:

  1. If you are near a computer, go to the "Contact Us" section of the Yorkshire Water website and either call them or request a callback.
  2. If you are out and about, call or message Yorkshire Water on social media (Twitter, Instagram, Facebook).

Swallownest No Water

No water supply in your home? The first thing we need to do is to find out if this is related to your homes plumbing, or if there is a Yorkshire Water outage affecting the area.

  1. Check that your stop tap is open. If this is closed, this would prevent water from flowing to your home. Turning it to the open position should allow water to resume flowing. If this does not occur, then check the Yorkshire Water website for information, or give them a call.
  2. Check the "In Your Area" sections of the Yorkshire Water website for any information explaining why you have no water and the approximate timeframe that they expect your service to be disrupted.
  3. Ask your neighbours whether they have the same issue as you. If they are experiencing something similar, then this indicates there is a supply issue to your area.
  4. If you have no water, is it only no cold water, or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.

    If there is no cold water, not even a trickle, contact Yorkshire Water for assistance.

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