Whickham Water: Problems, Supplier & Info

Are you looking to find out more about your Whickham water supply? In this guide, you will find all you need to know, such as who handles the Whickham water supply and wastewater services, and what you should do if you encounter water supply problems.


Whickham Water Supplier

Whickham water is supplied by one water company, Yorkshire Water. Here are the main Whickham water supplier contact details:

Whickham Water Supply Contact
Water Company Phone Number Opening Times
Yorkshire Water 0345 124 2424 Mon-Fri 8am-6pm, Sat 9am-5pm

Whickham sewerage and wastewater is also handled by Yorkshire Water.

Whickham Wastewater and Sewage Contact
Water Company Phone Number Opening Times
Yorkshire Water 0345 124 2424 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does Yorkshire Water come from?

Most of the water that Yorkshire Water supplies to the domestic market come from surface-water sources such as reservoirs, rivers and streams, as well as from boreholes. No matter which source your water has come from, Yorkshire Water carries out extensive testing to ensure its safety before reaching your home.

Water Rates Whickham

Your home will have either metered or unmetered rates. If you have metered rates, your water bill should display a meter number. If you can't see this, the account number may start with MC for Metered Customer or UC for Unmetered Customer.

Don't have a water bill? You may be able to find a water meter by searching around your property. These should be near the stop tap in the kitchen or garage, or the garden within a box set into the ground. If your property has a water meter, you must provide meter readings so that your water supplier can accurately bill you.

Homes that are not metered will have a rateable value instead. This is based on your property size, the availability of local services and other factors to create an estimated consumption value of your home, which is used to create your bill.

The average water rates Whickham residents are being charged result in an average water bill of around £491 per year. This amount combines both water supply and sewerage costs.

If you are looking to save money, then this guide to water rates will give you some great tips on how to get started saving on your water bill. Additionally, our guide to water meters will help you learn more about how water meters work, and if they are the right choice for you.

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Whickham Water Hardness

Water hardness is a measurement of the value of dissolved minerals present within an areas water supply. The higher the value of minerals such as magnesium and calcium within your water, the harder but less effective the water will be. The good news is that Whickham's water hardness rating is soft. This means that your home will be less prone to limescale accumulation, your appliances will be more efficient, and your energy bills can be lower than homes in hard water areas.

Can you drink the water in Whickham?

Yes! you can drink the water in Whickham. You can rest assured that Whickham water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Whickham water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter Whickham water to make it potable.

If you notice a change in taste or smell of Whickham water this may be due to one of the following reasons:

  1. Chlorination ensures hygiene throughout the pipe network and poses no risk to health.
  2. Seasonal changes in water characteristics or the source of your water can infuse Whickham water with an earthy smell or taste.
  3. Plumbing such as new taps or pipes can contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you are worried about your water's taste, smell or appearance, you should contact Yorkshire Water, who will assist you further.

Whickham Water Problems

Whickham water issues can come in various forms, including anything from burst water mains, flooding or having no water in your home. Take a read through the following points to make sure that you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Whickham property, you need to do one of the following:

  1. If you aren't at home, send Yorkshire Water a message on social media on Twitter, Facebook and Instagram, or give them a ring.
  2. If you can access a computer, head over to the Yorkshire Water website. On the "Contact Us" page you will find various options about how to report a problem, get in contact, or check what is happening in your area.

Whickham No Water

If you have no water in your home, you need to find out if the issue is caused by your home plumbing or a Yorkshire Water outage impacting Whickham.

  1. Is your stop tap is open? If it is in the closed position, turning it to the open position will allow water to flow.
  2. Check the "Get in Touch" sections of the Yorkshire Water website for any information explaining why you have no water, and when you can expect your water supply to return.
  3. Ask your neighbours whether they have the same issue as you. If they don't, then the problem may be caused by your homes plumbing, and you should contact a plumber.
  4. If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.

    If there is no cold water, not even a trickle, contact Yorkshire Water for assistance.

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