Manchester Water: Supplier, Meters & Average Costs - Selectra

Water tap with city of Manchester

If you just moved and have some Manchester water questions, you will be able to find who handles the Manchester utilities as well as Manchester tap water in the information below. Additionally, we have tips on how to deal with Manchester water hardness so that you can enjoy quality tap water in your home.


Water Supplier Manchester

The first thing to understand about Manchester water is which company manages this utility. Manchester Water is supplied by United Utilities. You can find their main contact details below.

United Utilities Manchester Contact

Calling the United Utilities Manchester contact number is one of many options to get in touch with this Manchester water company. Different phone numbers are available depending on your query.

United Utilities Manchester Phone Number List

Here are some of the main water supplier Manchester phone number lines divided by section.

United Utilities Manchester Contact
United Utilities Team Phone Number Opening Times
Moving & Empty Home queries 0345 026 7661 Mon-Fri, from 8am-8pm, and Sat from 8am-4pm
Problems with paying your bills 0800 072 6765 Mon-Fri, from 8am-8pm, and Sat from 8am-4pm
Water Emergencies 0345 672 3723 24/7
Metered homes 0345 672 2999 Mon-Fri, from 8am-8pm, and Sat from 8am-4pm
Non-metered homes 0345 672 2888 Mon-Fri, from 8am-8pm, and Sat from 8am-4pm

Manchester wastewater treatment works contact

Manchester sewerage and wastewater treatment are handled by the same company. The Davyhulme Treatment Works is the largest of its kind in the NorthWest. If you have any queries or issues regarding your wastewater, please contact the above United Utilities Manchester contact numbers.

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Average Water bill Manchester

The average water bill for Manchester residents will depend greatly on your water rates.

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Water rates in Manchester will vary depending on if your home has a water meter or not. You can easily find out whether your Manchester water rates are metered or not by looking at your water bill. Homes with metered water rates in Manchester show a meter serial number listed on their Manchester water bill.

Properties that are not metered will not have a serial number, but they will have the rateable value of their property instead. The rateable value part of your Manchester water rates is determined by the local council.

Recent research indicates that the average water bill for Manchester residents is approximately £425 a year. This amount combines both sewerage and water supply costs.

How do I pay my Manchester water bill?

To pay your Manchester water bill, you will first need to sign up and register with Manchester Utilities. See the complete details on United Utilities address and contact details.

Once you have registered or set up an account for your Manchester water bill, you can choose from the following payment methods offered by United Utilities:

  • Manchester water bill payment methods
  • By cheque
  • By cash
  • At your bank
  • By standing order
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Water Hardness Manchester

When people refer to the level of water hardness, they are referring to the number of minerals found inside the water. The more minerals contained in the water, the ‘harder’ your water is. The fewer minerals your water is comprised of, the ‘softer’ it is.

While rainwater itself is relatively soft, water hardness can change through the cycle of water. As rainwater leaks through the rocks in the ground, it picks up minerals, like calcium and magnesium.

It is important to note that a certain amount of minerals found in your water is normal and a naturally occurring phenomenon.

Is Manchester water hard or soft?

With an average of 191 PPM, water hardness for Manchester is rated as moderately hard.

Water hardness Manchester's rating means that the hard water in your home can produce scaling in kettles, dishwashers, and latrines. Here are some tricks in ways to lower scaling from your Manchester water:

  1. Sinks, baths, and toilets - Use an acidic sanitiser frequently (available in local shops) to clean susceptible surfaces to clear limescale deposits.
  2. Washing machines - Use the built-in water softener. Make sure you occasionally top it off with salt in the appropriate compartment.
  3. Kettles - Don't fill your kettle with water to its maximum capacity. You can clean scale build-up from your kettle by half-filling and diluting two tablespoons of white vinegar, leave it for four hours to release any build-up scale. Rinse your kettle and repeat to remove scale.

Where does the Manchester water come from?

Well over half of the Manchester tap water comes from reservoirs. The Thirlmere reservoir is one of the more famous reservoirs having fed the tap water in Manchester for over 120 years. The remainder of Manchester tap water comes from other reservoirs located in the Lake District and Cumbria.

As previously mentioned, the actual source of your water will affect the hardness of your Manchester tap water.

Is Manchester tap water safe to drink?

Yes! You can drink the tap water in Manchester. You can count on Manchester tap water meeting high standards, thus making it okay to drink. The UK Drinking Water Inspectorate has marked Manchester water quality a 99.96% in overall mean zonal compliance, meaning that your water is okay to drink. It is not required to filter or boil Manchester water to make it drinkable.

How do I report a problem with Manchester Water?

If you notice a change in taste or smell in your Manchester water this may be due to one of the following reasons:

  1. Plumbing can affect the taste of your tap water, adding salty, metallic, or rubbery hints.
  2. Seasonal changes in water characteristics can instill Manchester water with an earthy smell or taste.
  3. Chlorination is a secure way to ensure hygiene throughout the plumbing network.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to contact Manchester Utilities water supplier, United Utilities.

Other Manchester Water Problems

Manchester water problems can include anything from flooding, a burst water main, or no water in your home. It is important to know what to do and who to call regarding water emergencies.

If you notice flooding or a water leak outside your Manchester property, you should do one of the following:

  1. If you are not in your home, call or tweet United Utilities, the water supplier for Manchester, regardless if the issue relates to tap water or wastewater.
  2. If you can access the web, go to the "report a leak" section of United Utilities Water’s website and fill out the online form.

Manchester No Water

If you have no water at your property, you need to find out if the issue is with your private plumbing or a United Utilities Water outage impacting Manchester Utilities water.

  1. Check with your neighbours whether they have an issue or not.
  2. Look at the "In Your Area" section of the United Utilities Water website for any information potentially explaining why there is no water.
  3. Look and double-check that your stop tap is open.

If there is no cold water, not even a drip, contact United Utilities Water for assistance.

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