Yate Water: Quality, Hardness & Meter Information

If you have recently moved and would like to know more about your Yate water supply, you will be able to find who handles the Yate water supply as well as wastewater services in the water information below. Additionally, we have tips on how to deal with Yate water hardness so that you can enjoy quality tap water in your home.


Yate Water Supplier

Yate Water is supplied by one water company, Bristol Water. Here are the contact details for your Yate water supplier:

Yate Water Supply Contact
Water Company Phone Number Opening Times
Bristol Water 0345 600 3600 Mon-Fri 8am-8pm, Sat 8am-2pm

Yate sewerage and wastewater is handled by Wessex Water. Here are Yate sewerage and wastewater contact details:

Yate Wastewater Contact
Water Company Phone Number Opening Times
Wessex Water 0345 600 4600 Mon-Fri 8am-6pm, 24/7/365 for emergencies

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does Yate water come from?

The vast majority of the water that Bristol Water provides to Yate comes from surface water sources. These sources range from approximately 50% being drawn from Chew Valley Lake, Blagdon Lake, the Mendip Hills, Cheddar Reservoir and Barrow Gurney Reservoirs, while the remainder is transported from the River Severn via the Gloucester and Sharpness Canal. No matter how far your water has travelled or where it has come from, Bristol Water ensures that it is of great quality by the time it reaches your home by carrying out regular testing and applying thorough filtration and cleansing methods.

Water Rates Yate

Water rates in Yate depend on whether your home has a water meter or not. You can easily find out whether your Yate water rates are metered or not by looking at your water bill. Homes with metered Yate water rates will have a meter number listed on their water bills.

Homes that are not metered won't, but they will have the rateable value of the home instead. The rateable value part of your Yate water rates will have been determined by the local council in the 90s and will probably not have changed much since then.

If you've just moved in or you don't have a bill handy, you can look outside your house or in the front garden for a meter. Sometimes the meter may be located inside your house near the stop tap.

If you want to read more about water meters? check out Selectra's essential guide to water meters.

The average water rates Yate residents are being charged result in an average water bill of around £417 a year. This amount combines both water supply and sewerage costs.

If you want to save money on your water bill then our handy guide to water rates in the UK will give you some great tips & tricks to lower your water bill.

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Yate Water Hardness

Yate water hardness is rated as medium water. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Yate Water's supply area, Yate water picks up minerals, such as magnesium or calcium, on the way to your tap.

Having water of a medium hardness rating means that your water will be moderately effective at tasks such as cleaning clothes or washing dishes, and that limescale may gradually accumulate around taps and sinks. While having medium water is not cause for alarm, there are a few simple things you can do to get more out of your water and protect your appliances:

  1. Baths, sinks and toilets: Use an acidic sanitiser regularly will help to remove and slow the accumulation of limescale.
  2. Dishwashers: Take advantage of the built-in water softener. Make sure you regularly top it off with dishwasher salt in the appropriate compartment.
  3. Kettles: Avoid overfilling your kettle with water, using only as much water as is necessary for the task at hand. You should also occasionally clean your kettle by half-filling it with water and adding two tablespoons of white vinegar, leaving it for four hours to loosen scale build-up. Rinse and repeat to remove the scale.
  4. Clothing - Where possible, powder-based detergents should be avoided due to them being less effective at resisting water hardness and minerals, which would mean that your water is less effective at its task. Using liquid-based detergents, particularly those focused on softening clothes and water would be much more beneficial. Additionally, you should occasionally clean your washing machine by adding baking soda and white vinegar directly into the empty drum and setting it to a hot wash. Make sure to wipe down the drum thoroughly afterwards. This process limits and removes limescale build-up.

Can you drink the water in Yate?

Yes! you can drink the water in Yate. Yate water meets the highest standards to make the water safe to drink. The UK Drinking Water Inspectorate has scored Yate water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter Yate water to make it potable.

If you notice a change in taste or smell of Yate water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network. This helps to ensure a minimal bacterial presence in your drinking water.
  2. Seasonal changes can infuse Yate water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Bristol Water.

Yate Water Problems

Yate water problems can include anything from burst water mains or flooding to having no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Yate property, you need to do one of the following:

  1. If they arent at home, the easiest way to alert Wessex Water or Bristol Water is to send them a message via social media. If the issue is more pressing or is a safety risk, calling them may be the quickest way to alert them to the problem.
  2. If you are near a computer, go to the "report a leak" section of the Bristol Water or Wessex Water websites as appropriate for the issue, and fill out the online form.

Yate No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Bristol Water outage impacting Yate.

  1. Ask your neighbours whether they have the same issue as you. If they do, then this indicates that there is a problem with the Bristol Water supply.
  2. Check that your stop tap is open. If this is closed, turning it to the open position should allow water to resume flowing. If this doesn't happen, then there may be a Bristol Water outage.
  3. Check the "In Your Area" sections of the Bristol Water website for any information explaining why you have no water.
  4. If you have no water, is it only no cold water? or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact Bristol Water for assistance.

Yate Water Discolouration

If the water in your home is discoloured, the issue might be a Bristol Water issue impacting Yate.

  1. Changes to the colour of the water in Yate may happen after a burst pipe has been repaired
  2. Or, Bristol Water could have been carrying out upgrade work on the pipes in Yate
  3. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear
  4. If there is no improvement after trying this, you can contact Bristol Water for assistance.

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