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Scottish Power Hardship Fund - Application, Number, Address

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Scottish Power, one of the 'Big Six' UK energy providers, are the fifth most popular supplier in the country. Wholely owned by Spain energy giants 'Iberdrola', Scottish Power started their journey in the UK by its acquisition of 'The South of Scotland Electricity Board' following the nationwide privatisation of energy markets in 1990. Over the years, this supplier has recieved extremely mixed views on their customer service capabilities and has extremely fluctuating prices within the market.

Find out more

What is the Hardship Fund?

The 'Scottish Power Hardship Fund' is a debt support trust that was set up to help clear or reduce arrears on Scottish Power customer accounts. It is operated by 'Social Enterprise Direct'. If you, or someone that you know, are having trouble paying for your gas and electricity bills through Scottish Power, it may be worth taking a look at what Scottish Power could offer you.

Take a look at the below video to get to know more about how it works.


Grants Available

The grants available from the Scottish Power Hardship Fund are to either clear or reduce arrears up to £3000 that have come from energy bills with Scottish Power. You do, also, have to meet a certain criteria, as these grants are not available for everyone. You may qualify for a grant if you receive:

  • Income Support
  • Jobseeker's Allowance
  • Pension Credit
  • Employment and Support Allowance
  • Low household income (below £16,190)
  • Special Circumstances (e.g. wage reduction due to illness)

How to apply

Before applying for a Scottish Power Hardship Fund grant, you should first contact 'National Debtline' to seek financial and budgeting advice and also help on how to make your application to the fund successful. You can do so using the below contact information:

blue telephone

National Debtline
Please check with your provider if you don't know how much a call will cost.
0808 808 4000
*Monday to Friday: 9am-9pm; Saturday: 9am-1pm

You should then contact the fund directly with your application. You can do this via a handful of methods. They are listed below:

blue telephone

Scottish Power contact number
Please check with your provider if you don't know how much a call will cost.
0808 800 0128
*Monday to Friday: 8:30am-8pm; Saturday: 10am-2pm

Send your application to:

Social Enterprise Direct
Brunswick House
51 Wilson Street
G1 1UZ

Print application


Apply online