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Eon UK Contact Number, Live Chat, Email, Customer Service

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Sales Contact

If, when you switch your utilities, you like to speak to an actual person rather than a robot, you can give Eon a calling using the numbers provided below. Remember, the best way to get a full comparison and understand what is the real cheapest price, is always to give us a call. If you'd like to see a little more about what Eon could potential have for you, visit their website for a look round. You can also go directly to their quotation page by clicking here


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Eon Sales Contact Numbers
Please check with your provider if you don't know how much a call will cost.
Residential: 0871 976 0341
Business: 0333 202 4586
*Monday to Friday: 8am-8pm; Saturday: 8am-6pm

Customer Service Contact

For all customer service enquiries with Eon, one of the following two numbers will be able to help you out. If you have a general enquiry that is not in direct relation to an account issue, use the customer service number. If you have a query that is directly in relation to your account, use the account queries number.


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Eon Customer Service Contact Numbers
Please check with your provider if you don't know how much a call will cost.
Customer Service: 0345 052 0000
Account Queries: 0345 301 5933
*Monday to Friday: 8am-8pm; Saturday: 8am-6pm

If you are deaf or hard of hearing, Eon's textphone service may be the answer. You can get in touch with them via 0800 056 6560

Click here for live chat

Send a letter to...

Customer Service Center
E·ON
PO Box 7750
Nottingham
NG1 6WR

Send an email to...

email.queries@eonenergy.com

 

Complaints

If you have a complaint that you would like to send to or have resolved by Eon, you can use any of the following methods. Your first option is to give them a call using the relevant number below. Of course if you have an issue with your smart meter, you'll want to give the smart meter complaints number a call, but for everything else, the general complaints number will be fine. You can also send them a letter to the address above, or fill out a complaints form using the details in the box below.


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Eon Complaints Contact Numbers
Please check with your provider if you don't know how much a call will cost.
General Complaints: 0333 202 4606
Smart Meter Complaints: 0345 366 5973
*Monday to Friday: 8am-8pm; Saturday: 8am-6pm

Complaint form

Business contact

Eon, like many of the Big Six companies, offer a variety of gas and electricity tariffs for business across the UK. If you are interesting in receiving a quote, then you can use Eon's business contact number as provided below. As Selectra does not currently offer comparisons for business energy, you should give Eon a call directly to receive their most up to date prices.


blue telephone

Eon Business Contact Number
Please check with your provider if you don't know how much a call will cost.
0333 202 4586
*Monday to Friday: 8am-6pm

DNO information

Looking for information about your distribution network operator, the company that is in charge of the delivery of electricity to your home? Click your company below, or if you're not sure on who yours is, click the bottom link to find out.

SP Distribution
Scottish & Southern Energy Networks
Electricity North West
Northern Power Grid
Western Power Distribution
UK Power Networks


Who is my DNO?

Gas Distributor Information

Looking for information about your gas distributor? This is the company that is in charge of the distribution network in your local area, safely delivering gas to your homes. Click your company below or find out who yours is by clicking the bottom link:

National Grid
SGN
Wales & West Utilities
Northern Gas Networks


Who is my gas distributor?

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