Skip to main content
Selectra
British Gas Lite logo
Contact details

British Gas Lite contact

All British Gas Lite business contact numbers in one place,sales, accounts, complaints, emergency lines and meter-reading routes. Numbers verified for 2026.

Primary support

Webchat only

Mon-Fri 8am-6pm via britishgas.co.uk/business/lite

Meter fault (out-of-hours)

01253 501 478

Weekends and UK bank holidays only

Complaints email

[email protected]

Allow up to 5 days for a reply

Gas emergency

0800 111 999

National Gas Emergency Service (24/7)

In an emergency, do not call BG Lite first

For a gas leak or suspected leak, leave the property and call the National Gas Emergency line on 0800 111 999 (free, 24/7). For a power cut, call 105 (free from any UK landline or mobile). These lines cover every supplier.

Full directory

All British Gas Lite contact numbers

Every public British Gas Lite phone line, with opening hours. Numbers in bold are toll-free; the rest are standard UK landline rates.

Department
Phone
Hours
General support
Mon-Fri 8am-6pm (no general phone line)
Meter fault out-of-hours
Weekends and UK bank holidays only
Gas emergency
24/7 (National Gas Emergency Service)
Power cut
105
24/7 (DNO)

Not happy with BG Lite customer service?

Get a free quote from a Selectra B2B broker and compare against every regulated UK business supplier in under two minutes.