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How to Cancel NOW TV: Step-by-Step Instructions

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Cancel NOW TV logo inside TV with remote and stars

If you’re like most people, you probably have a few NOW TV subscriptions that you never use and want to cancel to save some money. But, how do you cancel NOW TV? Here are a few steps on how to cancel your NOW TV membership in the easiest way possible.

What is NOW TV?

tv laptop mobile

NOW TV is a live streaming service that allows you to watch live and on-demand television. It includes channels like HBO, Cinemax, Showtime, Starz, and many more.

It also allows you to purchase add-ons, known as NOW TV Passes that give you access to different types of streaming content, you can read more about NOW TV Passes in our Guide to NOW TV Packages.

Spending Too Much Money on NOW TV Subscriptions? If you want to save money and still enjoy a wide variety of live and on-demand content, why not consider subscribing to Netgem TV- for just £10 a month you can access more than 210 live channels, with more being added each month, and over 50,000 hours of the best on-demand content such as movies and TV shows. Not to mention the Netgem TV app also allows unlimited installations so the whole family can take advantage of just one subscription.

How Do I Cancel My NOW TV Membership?

woman holding remote control

Cancelling your NOW TV membership is easy and can save you a lot of money in the long run. To cancel your NOW TV membership, you will need to follow some simple steps to make sure you’re not charged in the future. Follow the steps below and your NOW TV membership will be cancelled.

  1. Go to the NOW TV website
  2. Click on “My Account” in the top left of the screen
  3. Once you’re logged in, you will see the “My Account” page
  4. From here, look for the “Subscriptions” tab
  5. On this page, you will see all of your currently active NOW TV subscriptions
  6. To cancel one of your subscriptions, simply click on it and then click on the “Cancel Subscription” button
  7. You might be asked to give a reason for your cancellation, don’t worry as this is just for NOW TV to know how to improve its service
  8. Now click “I Still Want to Cancel” and you’re done
  9. Repeat steps six to eight  if you want to cancel more than one NOW TV subscription

NOW TV Subscriptions Through BT, TalkTalk, iTunes or Amazon If you purchased your NOW TV subscription from BT, TalkTalk, iTunes or Amazon, you will also need to cancel your subscription through your respective account there as well. We’d recommend that you contact BT or get in touch with TalkTalk directly. You should use the iTunes or Amazon app to cancel NOW TV if you purchased via these channels.

NOW TV Phone Number to Cancel

If you need to cancel your NOW TV membership via phone, you can do so by calling NOW TV’s customer service number. They will be able to help you cancel your subscription and remove any existing content from your account. Below you can find the NOW TV phone number to cancel your subscription.

NOW TV Phone Number to Cancel
NOW TV Cancel Phone Number NOW TV Opening Hours IVR Option
0330 3323 050 Monday to Friday 8am to 8pm
Weekends 8am to 8pm
Option 4, then option 4

Last updated: 05/07/2022

How to Cancel NOW TV Broadband?

router in box

If you’re cancelling your NOW TV broadband subscription, the process is slightly different. There are a couple of ways you can cancel NOW TV Broadband and it also depends on if you’re Switching Broadband Providers or just cancelling outright.

Cancel NOW TV Broadband: Switching Provider

If you have found a better Broadband Provider and want to leave NOW TV Broadband, your new provider should take care of the cancellation of NOW TV for you. You will only need to let NOW TV know about your switch in the following circumstances:

  • You’re switching to Virgin Media or Full Fibre Broadband (FTTP)
  • You’ve been told by NOW TV that you can cancel your contract early, without an Early Cancellation Fee

If either of those circumstances applies to you, contact NOW TV by phone to start the cancellation process. You can contact NOW TV to cancel before or after you’ve signed up for a new provider. However, we recommend that you don’t cancel anything until you know when your new broadband will go live to avoid loss of service during the switch.

In any other case, your new broadband provider will talk to NOW TV to let them know you’re leaving. Although, you should double-check with your new provider to confirm that is the case, and if you can get it in writing even better just in case anything goes wrong.

Cancel NOW TV Broadband: Not Switching Provider

NOW TV customers who have decided that they don’t need broadband, or are Moving Homeand want to Compare Broadband Providers should get in touch with NOW TV to cancel. You can contact the provider by phone or email to start the cancellation process, however if you’re cancelling NOW TV via email, you might receive a callback from NOW TV to confirm your details.

Below is the NOW TV phone number and email address you can use to cancel NOW TV.

NOW TV Phone and Email Address
Cancel NOW TV Method NOW TV Contact
Phone 0330 3323 050
Email [email protected]

Last updated: 05/07/2022

How to Cancel a NOW TV Pass?

If you want to cancel a NOW TV pass, the process is a little different than cancelling a regular NOW TV subscription. You will first need to login to your account and then click on the “My Account” tab. From here, you will see the “Passes” tab. On this page, you will see all of your currently active NOW TV passes. To cancel one of your passes, simply click on it and then click on the “Cancel Subscription” button.

How to Cancel NOW TV Free Trial?

If you’re cancelling your NOW TV free trial, the process is, again, slightly different than cancelling a regular NOW TV subscription or NOW TV pass. Follow the steps below to cancel your NOT TV free trial:

  1. Go to the NOW TV website
  2. Login to your account and then click on the “My Account” tab
  3. From here, you will see the “Free Trials” tab
  4. You can find all of your active NOW TV free trials
  5. To cancel one of your free trials, simply click on it and then click on the “Cancel Subscription” button

You will need to cancel each NOW TV free trial individually, so repeat step five to cancel multiple free trials.

How to Cancel NOW TV FAQ

Can I Cancel My NOW TV Membership Anytime?

Yes, you can cancel your NOW TV membership at any time. Just make sure to cancel your subscription before it renews so that you don’t have to pay for it again.

Why Can’t I Cancel NOW TV?

This is most likely because you have more than one NOW TV account. If you have more than one email address, you should check your inboxes to find out if you have any NOW TV accounts linked to your other email addresses. If you do, then you will need to sign in to each NOW TV account to cancel the subscriptions.

How Do I Remove My Card Details From NOW TV?

To have your card details or bank accounts removed from NOW TV you will need to contact NOW TV directly to request all your details be removed from the system. However, if you have an active NOW TV subscription you will need to keep at least one payment method active.

Can I Cancel a Subscription Through My Credit Card?

Some banks will allow you to stop subscriptions on your credit card, however you should always contact the service provider to cancel. Otherwise, you might rack-up charges even though you’re not using the service. Cancelling via your bank should only be used as a last resort if the provider has continued to charge you despite cancelling directly.

How Do I Stop Recurring Payments?

If it’s a direct debit, you can simply cancel it via your bank. Recurring payments on a debit or credit card might be possible, but it depends on the bank you use. We recommend that you speak to the service provider to cancel, rather than cancelling directly with your bank.

Can You Cancel NOW TV Before Free Trial Ends?

Yes! You can cancel the free 7 day trial and still get the full duration of the trial. This means you can sign-up and immediately cancel your NOW TV free trial to ensure you’re not accidently charged if you forget to do it later.

To cancel your NOW TV free trial simply go to the NOW TV website, Login to your account and then click on the “My Account” tab. You will see the “Free Trials” tab where you can find all of your active NOW TV free trials. To cancel any of your free trials, click on it and then click on the “Cancel Subscription” button.

Each free trial will need to be cancelled separately.

Is NOW TV Easy to Cancel?

Cancelling NOW TV isn’t the easiest service to cancel, but it doesn't take long either. You can cancel any of your NOW TV subscriptions or passes from the website, with the exception of NOW TV Broadband which will need to be cancelled via email or phone - unless your new broadband provider is handling the process.

Is There an Email Address for NOW TV?

Yes! You can update and make changes to your NOW TV account by emailing [email protected]. In some cases, you might receive a phone call from a NOW TV representative to confirm your details before any changes can be made.

How Do I Cancel My NOW TV Boost Pass?

You can cancel NOW TV Boost Pass at any time by logging into your NOW TV account and looking at the membership & vouchers tab. If you have a Sports Day Membership on your account, Boost will not auto-renew.

How to Use Your NOW TV Remote?

You can find out how to use your NOW TV remote control in our dedicated NOW TV Remote Guide. This guide covers everything from the basics to troubleshooting a faulty NOW TV remote.

The services and products mentioned on this website may only represent a small selection of the options available to you. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide.

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