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First Utility - Contact Number, Email & Customer Service

First Utility contact details

Sales Contact

When sorting out bills and switching providers, some people prefer to speak to a real person so that they can ask questions. If you're one of these people, get in touch with First Utility'ss sales department using the number provided below. Remember, however, if you want to get a comparison and see the cheapest current offer on the market, the only way is to give us a call. You can get more information about current First Utility tariffs by visiting their website or visiting their quotes page directly.

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Sales Contact Number
Please check with your provider if you don't know how much a call will cost.
01926 320 700
*Monday to Friday: 8am-8pm; Saturday: 9am-4pm


Customer Service Contact

If you have a general enquiry for First Utility, whether you're a customer or not, you can call the customer service helpline number provided below. Alternatively you can use any of the other contact methods that are listed below.

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Customer Service Contact Number
Please check with your provider if you don't know how much a call will cost.
01926 320 700
*Monday to Friday: 8am-8pm; Saturday: 9am-4pm

If you are deaf or hard of hearing, First Utility have a service that you can use to contact them using your textphone. You can reach them using the following number - 18001 01926 320 700

General enquiries contact form

Send a letter to...

First Utility Customer Services
PO Box 4360
Warwick
CV34 9DB

Send an email to...

customer.service@first-utility.com

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Complaints

If you have a complaint for First Utility that you'd like to have resolved or even just simply acknowledged, you can get in touch with them via the methods listed below. If you would like to speak to someone directly, you can give them a call using the number provided below. If you'd like to send them a written message, you can email it or send it via post.

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Complaints Contact Number
Please check with your provider if you don't know how much a call will cost.
01926 320 700
*Monday to Friday: 8am-8pm; Saturday: 9am-4pm

Complaints information and form

Send a complaint letter to:

First Utility Customer Services
PO Box 4360
Warwick
CV34 9DB

Send a complaint email to...

customer.service@first-utility.com


If you aren't happy with the way that your complaint has been resolved, you can contact First Utility's chief operation office Phil Gripton at the following email address: phil@first-utility.com

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