Vodafone Top Up 2019: Follow These Easy Steps

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We all lead busy lives and if you’re a Pay As You Go mobile phone customer you’ll need to find a way to top up your balance that's fast and convenient. So how can Vodafone Pay As You Go customers recharge their phones? And how can you check your balance? From using My Vodafone to topping up online or using top-up vouchers, here are all our tips and tricks for replenishing your mobile phone allowance.

My Vodafone app and portal top up

My Vodafone is the app or members portal from Vodafone through which you can top up and check your balance. You can download the app from Google Play or the App Store. Alternatively, you can access the My Vodafone online portal from the Vodafone UK website where you can also perform your online mobile recharge. Once you’re logged in, you'll be able to view the different top up options and bundles available to you.

Signing up for My Vodafone is pretty darn easy, all you’ll need to do is have your mobile phone number and your mobile device handy to complete the registration process. Payment through My Vodafone requires a credit or debit card, so make sure to have your payment method to hand when you register if you’re ready to perform a top up.

Here at Selectra we always recommend signing up for online access to your mobile service account because it allows you to visualise how much data, calls or texts you are actually using. Being fully informed about your mobile phone usage could help save you precious pounds as yno ou might find out that you’re paying too much for what you actually use! If you’re on O2, EE or Sky Mobile you’ll also have access to a similar app/portal.

What can you do on My Vodafone?Not only can you top up your phone using My Vodafone, it’s also a treasure trove of different tools! You can also check your balance and check out what rewards you might be eligible for. Vodafone customers on pay monthly/postpaid contracts can also manage their phone bills and look into upgrading their handsets.

Online top up


What if you don’t have a My Vodafone account set up and you want to perform a quick top up online? No bother, Vodafone has an online top up page that is perfect for just that.

To top up your mobile credit using this web page all you need to do is enter your mobile number twice (to prevent any errors) and then follow the prompts from there. Make sure to have your payment method handy as you’re going to need it.

Top up via text

Text to top up

To fire off a quick text message and top up in no time you’ll need to take the following steps:

  1. Get a text message ready to be sent to 2345.
  2. Write your text message as follows: TOPUP + the amount you want to top up + the last four digits of your payment card.
  3. Here is an example of what your text message will look like: TOPUP 10 1234.

Top up vouchers and in-store top up

Back when prepaid mobiles first came onto the market for the wider public there were no smartphone apps or online mobile recharge options - it was all about purchasing credit in store from a real human being. If stocking up on phone credit in person is still your thing thankfully this option still exists. So how does this work?

You can buy a top up voucher in any Vodafone store or from any shop with the TopUp sign. Once you’ve got your voucher you’ll need to activate it which you can do in one of the following ways:

  1. From your Vodafone mobile: If you have a voucher you can top up over the phone by dialing 2345 free from your phone OR Dial *#1345* then type in your TopUp voucher number, then # (for instance, *#1345*123456789123#)
  2. Jump onto your My Vodafone app and activate your voucher from there.
  3. Activate your voucher on the My Vodafone online portal.

Self service in-store top ups!You can top up in some Vodafone stores using a self service kiosk and your debit or credit card.

Vodafone Pay As You Go plans: what are the charges?

Pay As You Go

When topping up with Vodafone you have two main options to choose from: The first is Vodafone’s Big Value Bundles. If you use your mobile internet often for social media, streaming, downloading or browsing then it’s likely that buying yourself one of these bundles will work best for you. The more you pay the more mobile data you’ll have. All of the bundles worth £10 or more include unlimited text messages as well.

Big Value Bundles
£5 Big Value Bundle £10 Big Value Bundle £20 Big Value Bundle £30 Big Value Bundle
100MB data, 150 minutes, 250 texts, total rollover, 100 rewards points 3GB data, 250 minutes, unlimited texts, total rollover, 150 rewards points 10GB data, 1000 minutes, unlimited texts, total rollover, 250 rewards points 40GB data, 1000 minutes, unlimited texts, total rollover, 250 rewards points

The second option is topping up with Vodafone Pay As You Go 1. If you recharge your phone with a Pay As You Go 1 plan you'll receive unlimited texts and unlimited calls once you’ve spent £1 per day. Before you hit the £1 mark you’ll be charged 20p per minute, 20p per text and 20p per 50MB of data.

This option is best for customers who make a lot of phone calls or send a lot of text messages. If you’re not online or on your mobile too much 500MB of data should tide you over just fine.

Vodafone Pay As You Go 1
£5 Top up £10 Top up £20 Top up
Unlimited Minutes,Unlimited Texts, 500MB of 4G Data, Capped at £1 a day. Unlimited Minutes, Unlimited Texts, 500MB of 4G Data, Capped at £1 a day. Unlimited Minutes, Unlimited Texts, 500MB of 4G Data, Capped at £1 a day.

What are the benefits of being a PAYG customerWhat are the benefits of being a prepaid customer? Firstly, you won’t receive any nasty phone bills as you can’t exceed your balance! Secondly, with a pay monthly direct debit plan you will usually be locked into a contract, unlike with a Pay As You Go plans. In addition to this, if you don't use your phone consistently you won’t be automatically paying an unnecessary fee every month. Finally, if you’re already paying for home broadband and are connected to wifi at home when using your device you may want to buy data as and when you need it.

Check your balance

Check your balance

With people relying more and more on their phones these days, especially for services like Whatsapp, it’s an absolute pain to run out of data, calls and texts all of a sudden.Thankfully, Vodafone prepaid customers can keep tabs on their balance in a few different ways so that they never get caught by surprise:

Check your balance over the phone

With Vodafone prepaid mobile there is more than one way to check your remaining balance using your phone.

  1. If you’d like to see your remaining balance written on your screen you can dial *#1345# for free from your Vodafone Pay As You Go phone.
  2. If you’d like to hear your balance over the phone you can call 2345 free from your Vodafone Pay As You Go phone.
  3. Don’t have your mobile phone on you? No worries - you can call the Vodafone Pay As You Go credit line on 03333 048048. Keep in mind that if you choose this option standard call charges will apply.

Check your balance online

If you have access to your My Vodafone account you can check your balance and top up from there if needed. To do this you can either access My Vodafone online using a web browser or you can download the app of the same name. If you keep track of your balance you’ll never run out of credit again!

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