4.5 / 5 from 4 votes
5
50%
4
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3
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2
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1
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4.5 /5 from 4 votes
5
50%
4
50%
3
0%
2
0%
1
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Most useful comments

11/26/2021

clarity of bill. ABSOLUTE no confusion. they calculate the days and price CLEARLY. straight to the point. keep it up. unlike OMG most of others particularly the top old companies. customer service: top range. you get to speak to human being within a short possible ring that seem to understand what you are after. good one. email queries they respond accurately. Today i feel i should just give this review. i have been with this company years now. 6outof5. although their business team is not quiet as good as residential. i have been waiting for years for them to sort out business side of things @ my shop. that being said, i think the delay is from the old supplier am trying to change from. (again one of the old ancient annoying ridicules confusing billing sheet issuing company).

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10/09/2021

Joined Octopus Energy recently, competitive prices and great service - use my link for £50 CREDIT towards your upcoming bills when switching share.octopus.energy/ denim-sun-5

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11/26/2021

clarity of bill. ABSOLUTE no confusion. they calculate the days and price CLEARLY. straight to the point. keep it up. unlike OMG most of others particularly the top old companies. customer service: top range. you get to speak to human being within a short possible ring that seem to understand what you are after. good one. email queries they respond accurately. Today i feel i should just give this review. i have been with this company years now. 6outof5. although their business team is not quiet as good as residential. i have been waiting for years for them to sort out business side of things @ my shop. that being said, i think the delay is from the old supplier am trying to change from. (again one of the old ancient annoying ridicules confusing billing sheet issuing company).

See more See less
10/09/2021

Joined Octopus Energy recently, competitive prices and great service - use my link for £50 CREDIT towards your upcoming bills when switching share.octopus.energy/ denim-sun-5

See more See less
09/06/2021

Really surprised by how great the customer service has been, and you get £50 credit when you join via a referral. Use my referral link to get your £50: https://share.octopus.energy/metal-jay-986 if you're thinking of giving them a try. We live in the country so have electric-only heating and so far Octopus has saved us on our previous supplier, Bulb. Time will tell, but at least they have no fee for leaving at any time - something I've been caught out with before, so if you're ever not happy or find a cheaper deal somewhere else, you can simply walk away, which is great!

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07/05/2021

We only went with Octopus because they had the cheapest tariff but it's been an eye-opener. Much better customer service than the 'big company' we were with before. Uncluttered, mobile-friendly website. Monthly balance emails are easy to interpret. Our bill did creep up 20% in autumn, likely due to being home more vs previous year. Small perks: submitting readings gives you a chance to win credit, virtual pub quiz scored us a case of beer, competitions related to fun environmental initiatives.

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