SME core product
Business Broadband
Cable broadband with business-class SLAs: priority fault handling, guaranteed minimum speed and a static IP option. Speeds from 100 Mbps to 1 Gbps, 24-month contract baseline.
from £39 + VAT/month
B2B connectivity and voice
Virgin Media Business
The B2B arm of Virgin Media O2: business broadband, Vivid leased lines, gigabit ethernet between sites and Cloud Voice SIP phone systems. Built on the same physical cable network as home Virgin Media but with business-class SLAs, separate contracts and a dedicated support team. This page is the independent overview.
At a glance
Business broadband + Vivid leased lines
Dedicated SLA: 100% uptime targets
24 to 60-month commercial contracts
Separate B2B sales line
At a glance
- Business broadband + Vivid leased lines
- Dedicated SLA: 100% uptime targets
- 24 to 60-month commercial contracts
- Separate B2B sales line
Business
Updated 19 May 2026
Products
What Virgin Media Business sells
Four distinct product families. Most UK SMEs sit on Business Broadband; larger or multi-site businesses move to Vivid or Ethernet Services.
Dedicated bandwidth
Vivid Leased Line
A point-to-point fibre line with symmetric, dedicated bandwidth (no contention with neighbours). 100 Mbps to 10 Gbps. 24 to 60-month contracts, four-hour fix SLA.
from £250 + VAT/month
Multi-site connectivity
Ethernet Services
Layer-2 ethernet links between sites (EoFTTC, EoFTTP, EFM, point-to-point). Used by multi-branch businesses to build private WAN networks without going through the public internet.
priced per quote
Phone systems
Cloud Voice (SIP)
Hosted PBX and SIP trunking that replaces traditional ISDN phone lines (ISDN switched off 2027). Includes mobile integration, call recording and analytics.
from £8 + VAT/user/month
Use cases
Which Virgin Media Business product fits your shape of business
Three real-world setups, with the connectivity and voice mix Selectra would recommend.
A small retail shop
Business Broadband 100 with a static IP for the card-terminal connection. 24-month contract, around £45 a month, four-hour business-hour fix SLA. Cheaper than a leased line and sufficient for till transactions plus a Wi-Fi guest network.
A creative agency (15 staff)
Business Broadband 500 (516 Mbps download) plus Cloud Voice SIP for 15 desks. Big enough for video calls, cloud rendering and remote workers. ~£130 + £120 a month split between connectivity and phones.
A regional manufacturer (multi-site)
Vivid 1 Gbps leased line per site, joined together by Ethernet Services to form a private WAN. Five-year contract for stable pricing, four-hour SLA. Typical cost £1,500 to £3,000 + VAT a month depending on bandwidth.
FAQ
Virgin Media Business questions answered
Is Virgin Media Business the same as Virgin Media?
It is the same legal entity (Virgin Media O2 Limited) but a separate division with separate pricing, separate contracts and a separate customer-service team. Home Virgin Media products are not interchangeable with Business products, so you cannot order a Bigger Bundle and use it for a small office without breaking the Virgin Media terms of service.
How is Virgin Media Business different from BT Business?
The headline difference is the network. BT Business sells over the Openreach network and so reaches almost every UK postcode. Virgin Media Business sells over Virgin’s own cable footprint (16 million premises) and through partner networks for the rest. In Virgin-served areas Vivid leased lines can be very competitively priced; in non-Virgin areas you typically need a different supplier.
What is a Vivid leased line?
A Vivid leased line is a dedicated fibre connection that runs from your site straight to a Virgin Media point of presence. Bandwidth is symmetric (same speed up and down), uncontested (you never share it with neighbours) and comes with a four-hour fault-fix SLA. Prices start around £250 + VAT a month for 100 Mbps and scale up to multi-gig.
Does Virgin Media Business include a static IP?
Yes, as an option on Business Broadband (£5 to £15 a month depending on contract) and as standard on Vivid leased lines. A static IP is essential for hosting servers, VPN endpoints, CCTV and any service that needs to be reached at a predictable address.
How long are Virgin Media Business contracts?
Business Broadband typically runs on a 24-month contract. Vivid leased lines and Ethernet Services run on 24, 36, 48 or 60-month contracts; longer contracts unlock lower monthly fees. Early-exit fees on leased lines are significant (often the full remaining contract value), so size your bandwidth carefully.
How do I get a quote from Virgin Media Business?
For Business Broadband, the postcode checker on virginmediabusiness.co.uk gives an instant price. For Vivid leased lines and multi-site Ethernet, you need a quote; the B2B sales line is 0808 949 9150 Monday to Friday 09:00 to 17:30.