Asda Travel Insurance: Reviews, Promo Code & More

asda logo next to a suitcase and a map

Going somewhere nice? Excellent, we’ve got you covered. This comprehensive guide will tell you everything you need to know about Asda Travel Insurance. We’ll even let you know what Asda travel insurance reviews are like online and give you a promo code to use for discount! Of course, there will be policy information and highlights too, such as the incredible medical limits Asda offers. Read on to see if this is the insurer for you...


Asda Travel Insurance Reviews

Asda Travel Insurance is a popular travel provider, so it wasn’t difficult to track down reviews online. We’ll share the good, the bad, and the ugly. That way you can make an informed decision based on others’ opinions and not just ours.

Let’s start by looking at what the industry professionals say. Consumer Moneyfacts Awards are presented annually based on a company’s products and service. The governing body is completely independent and specialises in financial services. For 2019, Asda Travel Insurance won the Consumer Moneyfacts Awards for ‘Travel Insurance Provider of the Year’, so it must be doing something right.

Defaqto independently reviews travel policies in the UK based on quality and policy features. Here are the ratings it gives Asda Travel Insurance for 2019:

Policy Type
Single Trip
Annual Multi-trip
Winter Sports
Cruise
Value
Premium
Superior

Five is the maximum number of stars awarded and means a policy has outstanding features and cover. As you can see, the Superior policy offered by Asda received five stars across the board, making it an excellent choice. The Premium policy also scored well, apart from the winter sports cover.

Fairer Finance scores products based on the specific features that are included as standard in the policies. Its ratings (out of five) for Asda Travel Insurance for 2019 are listed below:

Policy Type
Single Trip
Annual Multi-trip
Winter Sports
Cruise
Value
Premium
Superior

Fairer Finance did not rate Asda as highly as Defaqto, but interestingly, the Premium and Superior policies scored the same in most categories. Again, winter sports cover was not rated highly. If you will be chasing some powder on your trip, check out our winter sports section below for more details.

Overall, professionals seem to really go for Asda Travel Insurance. It’s a different story with the customer reviews though!

On TrustPilot there are 43 reviews and Asda gets an average of one star.

"I had to cancel a family trip due to a serious illness that required immediate surgery. I have failed to speak to anyone on the phone as kept on hold for more than an hour on every occasion. Bought superior cover but now discovered that they aren't refunding a lot and add tax. They told me to go back to the travel company to try and get it back. Insurance much like a hospital nightgown, you think you're covered but you're not. I would never ever use them again and would never recommend them".- Anonymous Customer (TrustPilot)

Customers on Review Centre were slightly more positive, with 21 respondents leaving an average of 1.6 stars. However, this is still low, and most of the comments are around the handling of claims.

“£500 out of pocket after a delay in Dubai, due to Emirates Airline. Emirates won't refund because of "exceptional" circumstances out of their control. Tried to claim on travel insurance. Got £80 back for a family of four, delayed by over 2 days on return home. They will do anything to get out of paying. Avoid this insurance company - the worse I've ever used.” -Jesse (Review Centre)


Asda Travel Insurance Policy Types

We found that Asda offers super flexible travel insurance, which means you only pay for what you need. Makes sense, right?! After all, you would never pay for 10 nights of accommodation if you only need five.

Asda Travel Insurance has two standard policies to build upon:

  • Single Trip: there is no upper age limit on this policy. Plus you can roam free for up to 365 days, so grab the biggest backpack or suitcase you can find!
  • Annual Multi-trip: this is available for anyone up to the age of 76. Asda has three levels of cover offering varying lengths of stays:
  • Value - up to 35 days per trip. Asda will also throw in winter sports cover for up to 18 days.
  • Premium - up to 45 days per trip. You will get up to 18 days winter sports cover included with Premium too.
  • Superior - up to 90 days per trip. Enjoy up to 24 days free winter sports cover with this option!
Benefit
Value
Premium
Superior
Excess
£100
£70
£50
Cancellation
£1,000
£2,000
£5,000
Curtailment
£1,000
£2,000
£5,000
Personal accident
Up to £20,000
Up to £30,000
Up to £50,000
Medical expenses
£20,000,000
£25,000,000
Unlimited
Repatriation
£20,000
£25,000
Unlimited
Personal liability
£2,000,000
£2,000,000
£2,000,000
Legal expenses
£50,000
£50,000
£50,000
Pet care*
 
£20 a day up to £200
£30 a day up to £300

Information is correct as of July 2019. Always check the policy wording for the most up to date details.

*Pet care: For each full 24 hour period you are delayed, Asda will cover extra kennel or cattery fees if the start of your original return journey is delayed because of circumstances that you can’t control. Most other providers do not seem to offer this.

Asda Travel Insurance Baggage and Personal Belongings

Great news, Asda Travel Insurance includes baggage cover in all its policies (which is not always standard). Here’s a summary of the benefits Asda could offer you for baggage and cover for personal belongings:

Baggage and Personal Belongings
Value
Premium
Superior
Personal belongings and baggage
£1,000 (£200 single article, pair, set, or valuables limit)
£1,300 (£250 single article, pair, set, or valuables limit)
£2,000 (£250 single article, pair, set, or valuables limit)
Baggage delay
£75 max (£25 for every 12 hours)
£150 max (£50 for every 12 hours)
£300 max (£75 for every 12 hours)
Personal money
£300
£400
£500
Passport and travel documents
£250
£300
£500

Information is correct as of July 2019. Always check the policy wording for the most up to date details.

Optional Extras

We all need something that little bit special at times. Asda Travel Insurance really lets you tailor your package on so many levels. You already know you can choose the number of days away and different levels of cover. Now we are going to share these exciting add-ons you might like to include:

sign pointing multiple directions
  • Cruise.
  • Winter sports.
  • Valuables extension.
  • Travel disruption.
  • Business trip.
  • Golf.
  • Additional sports and other leisure activities.

Cruise cover

If you choose to cruise on your next trip, you will surely be thinking about the restaurants, lounges, exotic sights and scenery. You have one more thing to consider...insurance. Don’t worry, it’s painless to add this extra on with Asda. Just don’t miss the boat and think about it too late.

Here’s a summary of what Asda cruise cover could offer you:

Benefit
Sum Insured
Missed port departure £500
Cabin confinement £500 (£50 per day)
Itinerary change £100 per port
Unused excursions £300
Cruise interruption £750

Information is correct as of July 2019. Always check the policy wording for the most up to date details.

Sum insured is the maximum amount of money that you will receive if you make a claim.

Winter Sports Cover

Let’s face it, everyone knows someone with a ski holiday disaster. Some turn out better than others, especially when that someone hasn’t been left out of pocket. There’s a lot to plan for. We don’t want you to waste hours doing that though, so we’ve written this nifty guide on ski insurance if you want to know more!

In the meantime, here’s what Asda Travel Insurance winter sports cover could offer you:

Benefit
Value
Premium
Superior
Winter sports equipment (owned)
£200 (£100 single article, pair, set limit)
£300 (£150 single article, pair, set limit)
£500 (£300 single article, pair, set limit)
Ski hire
£100 (£10 per day)
£200 (£20 per day)
£400 (£40 per day)
Ski pack
£200 (£50 per day)
£300 (£75 per day)
£450 (£75 per day)
Piste closure
£100 (£10 per day)
£200 (£20 per day)
£400 (£40 per day)
Avalanche cover
£150
£250
£400

Information is correct as of July 2019. Always check the policy wording for the most up to date details.

Don’t forget, Asda throws in free winter sports cover if you purchase an annual policy. More money for après anyone?

Valuables Extensions Cover

Want to take that watch or bracelet usually kept in your top drawer, reserved for special occasions? Considering the single item limits that insurers provide as standard, you may need to upgrade your cover. Here are the benefits Asda valuables extensions cover could provide:

a ring with security sign
  • You will be insured up to £2,000 (per policy, not per person).
  • The single item limit will be bumped up to £1,000 (Even with Asda’s Superior policy, the maximum single item limit is usually only £250).

Travel Disruption

Travel disruption is an event beyond your control that can significantly impact your travel plans. You guessed it, this happens all too often! Here’s what Asda travel disruption could offer you:

Benefit Sum Insured
Extended delayed departure cover Up to £1,000
Extended missed departure cover Up to £500
Extended accommodation cover Up to £1,000

Information is correct as of July 2019. Always check the policy wording for the most up to date details.

Business Trip Cover

Got an important presentation in China, or trying to impress a supplier in the USA? It’s stressful enough travelling for work without the added pressure of taking out multiple insurance policies to cover it. Asda actually offers cover for your business trip as an add-on. Here’s what’s Asda business trip cover includes:

Benefit Sum Insured
Business equipment £1,000 (£500 single article, pair, set limit)
Hiring business equipment £500 (£50 per day)
Business money £1,000 (£500 cash limit)
Extra personal accident* Value - £20,000 Premium - £30,000 Superior - £50,000 x 2
Extra baggage delay £100 after the first 12hrs and up to £500 after 24hrs for purchases made

Information is correct as of July 2019. Always check the policy wording for the most up to date details.

*The personal accident sum insured will be doubled if you are travelling on a booked business trip and you can prove that your trip was for business reasons.

Golf Cover

You may not have a set of Honmas (and if you do, you’ll want specialty cover!), but your irons are precious. Protect your set while you travel so you can bunker down and enjoy your trip. Here’s what Asda Travel Insurance golf cover could offer you:

Benefit Sum Insured
Golf equipment £1,500 (£250 single article, pair, set limit)
Hiring golf equipment £200 (£20 per day)
Green fees £1300 (£75 per day)

Information is correct as of July 2019. Always check the policy wording for the most up to date details.

Additional Sports and Other Leisure Activities

Asda Travel Insurance provides a comprehensive list of sports that are covered as standard and more adventurous activities you can include for an additional premium. For any sports that aren’t listed, you can contact Asda to request cover. Requests such as these are decided on a case by case basis, so provide as much information as you can.


Asda Travel Insurance Prices

It’s important to know what’s out there before you buy. In order to compare Asda Travel Insurance prices, we have done a comparison for an annual policy including Europe for a 35-year-old woman with no pre-existing medical conditions (July 2019).

Asda’s Value policy is slightly cheaper than the average. It didn’t score very highly with the professionals, but then basic policies are there to offer the minimum. The Premium policy is much cheaper than other insurers, plus it is packed full of features. The Superior policy costs slightly more than the Premium but is still below the industry average.

Verdict? Depending on your needs we would suggest looking at the Premium policy, which offers great value for your money.


Asda Travel Insurance Promo Code

Looking for a promo code for Asda Travel Insurance? At the time of writing, Quidco was offering cashback on Asda single and annual multi-trip policies. You can get £3 cashback for single trips and £9 for annual multi-trips. You will need to join Quidco, which is a simple and fast online process, in order to get the code.


Can I Cancel my Asda Travel Insurance Policy?

Yes, you can. There are some conditions you should be aware of though:

  • You can cancel your annual multi-trip policy within 14 days of the day of purchase. You will receive a full refund as long as you have not travelled and are not planning on making a claim. Following the 14 day period, you can cancel at any time but you will not receive a refund.
  • You can cancel your single trip policy under the same conditions as stated above. However, if your end date is within 31 days of the date of purchase, you will not receive a refund.

Asda Travel Insurance Emergency Assistnace

We hope you have a lovely trip whatever you are planning, but should you need emergency assistance and have Asda travel insurance, please call Asda on +44 (0)208 712 1303. Please check with your provider if you don't know how much a call will cost.

When you contact Asda you will need to provide the following information:

  • Your name and address.
  • Your policy number.
  • Your phone number abroad.
  • The date you left for your holiday and the date you are due to come back.

Complaints and Claims

Before going away, why not read our handy guide on making claims on travel insurance? It will give you loads of tips on how to be ready for the unexpected!

blue telephone

If you need to make a claim, call
+44 (0)208 712 1301
Please check with your provider if you don't know how much a call will cost.

blue telephone

If you need to make a complaint, call
0800 138 2374
Please check with your provider if you don't know how much a call will cost.

You can also send complaints via e-mail to complaints@travelinsurance.asda.com.


Data and information correct as of July 2019.

All material on this page and the selectra.co.uk website is for information purposes only and does not constitute any form of financial advice. Selectra.co.uk is not responsible for any consequences that might arise from your use of the information provided.

Other providers are available and the best deal for you will depend on your individual circumstances. Please do your own research and seek professional advice if necessary (moneyadviceservice.org.uk offers free, independent advice on all financial issues).

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