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British Gas Pay As You Go Tariffs

British Gas Top Up Payment News!As of 1st January 2020, British Gas customers will not be able to top up their prepayment meters using PayPoint. If this affects you, give us a call on 02039 664692 (Monday to Friday 8am-8pm) to get on a more convenient Pay As You Go tariff.
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British Gas logo next to Pay As You Go payment cards

The British Gas Pay As You Go energy tariff, also known as Safeguard PAYG, gives you total control over your energy costs: You pay for the energy you use as you use it. Nothing more, nothing less. Need more information? Look no further. In this guide, we have put together all the information you need.



Is British Gas Pay As You Go for me?

When shopping around for the best energy supply deal it’s always best to know where your priorities lie - other than the procuring of a supply of energy to your home, of course.

If, for example, you need to keep an iron grip on your energy usage and the budget you have made available for such usage, you might find that signing up to a Fixed or Tracker British Gas contract doesn’t give you enough control.

With the Safeguard PAYG variable deal, you can control your usage down to the pound. Not only that, there are no exit fees, lengthy commitments, or regular fixed payment dates, giving you the flexibility to plan around your constraints.

For prospective customers that are not able to pass credit checks, the Pay As You Go British Gas tariff will automatically be assigned to you.

How to get British Gas Pay As You Go

British Gas Safeguard PAYG is available to customers that have had prepayment meters fitted in their homes or that have smart meters working as prepayment meters.

If you don’t have the required meter but would like to sign up to the Pay As You Go tariff, you will have to contact British Gas to get a Gas Safe registered engineer to install one. Please be aware that you may be charged a fee for the installation.

Once installed, simply load up your prepayment meter with your allocated card/key and use as you please.

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Switch to Pay As You Go!

We can help you find the best Pay As You Go deal on the market!

How much will I be charged for British Gas Pay As You Go energy?

All Pay As You Go customers will be charged variable rates calculated using the Ofgem price caps for gas and electricity, which are roughly at 3.80p/kWh and 17.30p/kWh, respectively. In addition, customers will be charged daily standing charges of 35.65p for gas and 27.53p for electricity, as well as VAT.

To get an account of how much this may cost you yearly, you can combine the price of gas and electricity, as above, with the amount of energy you consume, for which you can get an estimate with our handy consumption estimator.

It’s important to note that if the energy price caps are altered, the prices you pay will be affected. Should a change to the price caps occur, British Gas will notify you 30 days in advance of the date on which the change takes effect.

British Gas Pay As You Go smart meter

British Gas has introduced a new way to pay for your energy and keep tabs on your usage with its Smart Pay As You Go, or Safeguard PAYG v2, tariff. Customers on this new PAYG tariff will receive Smart Pay As You Go meters and smart cards through which to top up.

On the smart meter you can see how much energy you use, your energy expenditure and how much credit you have left. You can also view your top up history and set alerts for when you are running low on credit.

For the moment, Smart Pay As You Go is considered as separate from the original Safeguard PAYG tariff, though the same pricing applies. However, British gas has committed to giving all Pay As You Go customers the opportunity to upgrade to a smart prepayment meter by 2020.

British Gas Pay As You Go card

When you sign up to a British Gas Pay As You Go tariff you will receive a Pay As You Go card(s) for your gas and/or electricity meters. Each card will have a unique 19 digit Card Number and a customer reference number on the front side.

Customers will need these cards to top up their prepayment meters - the top up process differs slightly for those on the original Safeguard PAYG tariff and those on Smart Pay As You Go. To find out how to activate your cards and top up, head to our British Gas Top Up guide by clicking the link in the box below.

Don’t know how to top up?Don’t sweat it. We’ve prepared a guide for both Safeguard PAYG and Smart Pay As You Go customers. Click the following link to head straight there: British Gas Top Up guide.

British Gas Pay As You Go app

If you have a smart meter (with Smart Pay As You Go), you can access the data collected and available on your meter through the British Gas Pay As You Go app, available for download in the App Store and Google Play.

With the app, you can keep an eye on your energy usage, your energy expenditure, and the amount of credit you have left on your smart prepayment meter from anywhere - providing that can access the internet on your mobile - and whenever you like.

Simply download the app and login using your British Gas account details. If you can’t remember your login details, check out the “I’ve forgotten my British Gas login details” section of our British Gas Login guide.

British Gas Pay As You Go help: FAQs

  1. What do the error messages on my prepayment meter mean?

    For a full breakdown of the error messages that may pop up on your prepayment meter and how to fix them, please see our British Gas Top Up guide - the link for which is under the “British Gas Pay As You Go card” section of this article.

  2. What happens if I run out of credit?

    If you have used up all of your credit, British Gas will provide you with £5 of Emergency Credit. In order to get the Emergency Credit, you will have to insert the relevant Pay As You Go card into the appropriate meter.

    If you run out of credit between 5pm and 9am (6pm and 10am in the summer) you may receive Friendly Emergency Credit and Sunday Friendly Credit, which will keep your supply running until 9am the next morning or 9am on Monday morning if you run out on a Saturday.

    Please note that you will have to top up before your Emergency Credit runs out in order to keep the supply of energy to your home active.

    British Gas will take a weekly amount off your subsequent top ups in order to recuperate the Emergency Credit amount.

  3. How do I read my gas/electricity meter?

    To find out how to read your gas and/or electricity meters, check out our dedicated meter reading page. We take you through reading single and two rate meters, dial meters, as well as digital and imperial meters.

  4. How good is British Gas?

    If you would like to know our evaluation of British Gas, which includes an assessment of customer reviews, please see our British Gas Reviews page.

  5. What other services can I get with British Gas?

    When you sign up to British Gas on any tariff, you can take part in its rewards scheme through which you can get freebies and discounts, and register for exclusive prize draws.

    You can also purchase boiler cover, Homecare cover, apply for help with bills from the British Gas energy Trust, and apply for the Warm Home Discount.

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