About
Who is Electric Ireland NI?
Registered as ESB Independent Energy (NI) Limited, Electric Ireland NI uses this legal name for Ofgem licence filings, contracts and any formal communications. The trading name customers see on bills is the shorter, more recognisable form.
The company is headquartered in Belfast, where it runs its senior management, customer operations and regulatory liaison with Ofgem.
Electric Ireland NI was established in 2011. A longer track record means more years operating under Ofgem rules and a wider history of customer feedback, billing systems and regulatory interactions.
Electric Ireland NI is part of the ESB Group (Electricity Supply Board) group, which provides shared governance, financial backing and a broader pool of expertise in trading, hedging and regulatory work.
As a Northern Ireland energy supplier, Electric Ireland NI is regulated by the Utility Regulator (UR) for Northern Ireland, not Ofgem. Statutory consumer protection is handled by the Consumer Council for Northern Ireland (CCNI), which escalates unresolved complaints on behalf of NI households.